- Service-oriented
- Revenue generation and management
- Property management
- Efficient
- Team building
- Skilled negotiator
Miami, FL, 10/2013 - Current
Provided complete Revenue Mangement support to a region of hotels
Experience include the following Brands Marriott, Hilton, Starwood & Choice and hotels ranged in size from 84 rooms to 250 rooms
Work with property sales teams to maximize every revenue strategy within region
Responsible for the implementation of revenue strategies and to be the deceision maker regarding which hotel is is best suited for a particular piece of business
Provided analysis of rate strategies for the hotels and provided tracked results.
Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to achieving/exceeding the overall hotel goals
Maintain strong relationships with third party market managers on behalf of the hotels and monitor position & strategy.
Main contact for stand-alone websites and managed all information submitted and displayed on the GDS systems and third party booking sites
Forecasting 10,30,60,90 day forecasts on an onging basis.Ā Monitoring the pricing of the competitors, fully understanding the local market and demand generators
Approve negotiated rates for Transient accounts to ensure the right mix of sales is realized to maximize revenue
Queens, NY, 06/2007 - 09/2013
Responsible for all facets of Revenue Management for 201 room Airport Property.Ā
Conduct weekly Revenue management calls and attend Ownership calls on a monthly basis
Assist DOS with RFP process and responsible for the oversight of the sales department in her absense
Ā
City, STATE, 01/2002 - 05/2007
- Increased hotel revenue, profits and market share through [Action taken].
- Promoted the hotel brandās loyalty scheme through [Action taken].
- Processed [Number] telephone and walk-in reservations per [Time period].
- Developed departmental objectives, work schedules, budgets and policies.
- Achieved $[Number] in hotel revenue within the first [Number] years of operation.
- Increased occupancy rates by [Number]% and garnered a [Number]% guest satisfaction rating within the same year.
- Awarded the [Award name] Award in [Year].
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Resume Overview
School Attended
- University of North Alabama
Job Titles Held:
- Regional Director of Revenue Management
- Director of Revenue Management
- Revenue/Reservations Manager
Degrees
- Bachelor of Science
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