LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 9XXX5
:
Professional Summary
Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs and achieving YOY revenue and high guest satisfaction ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture.
Skills
  • Service-oriented
  • Revenue generation and management
  • Property management
  • Efficient
  • Team building
  • Skilled negotiator
Education
University of North Alabama Florencem AL, Expected in 1997 Bachelor of Science : Management/ Marketing - GPA :
Certifications
Work History
Schulte Hospitality Group - Regional Director of Revenue Management
Miami, FL, 10/2013 - Current

Provided complete Revenue Mangement support to a region of hotels

Experience include the following Brands Marriott, Hilton, Starwood & Choice and hotels ranged in size from 84 rooms to 250 rooms

Work with property sales teams to maximize every revenue strategy within region

Responsible for the implementation of revenue strategies and to be the deceision maker regarding which hotel is is best suited for a particular piece of business

Provided analysis of rate strategies for the hotels and provided tracked results.

Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to achieving/exceeding the overall hotel goals

Maintain strong relationships with third party market managers on behalf of the hotels and monitor position & strategy.

Main contact for stand-alone websites and managed all information submitted and displayed on the GDS systems and third party booking sites

Forecasting 10,30,60,90 day forecasts on an onging basis.  Monitoring the pricing of the competitors, fully understanding the local market and demand generators

Approve negotiated rates for Transient accounts to ensure the right mix of sales is realized to maximize revenue

Hyatt Hotels Corp. - Director of Revenue Management
Queens, NY, 06/2007 - 09/2013

Responsible for all facets of Revenue Management for 201 room Airport Property. 

Conduct weekly Revenue management calls and attend Ownership calls on a monthly basis

Assist DOS with RFP process and responsible for the oversight of the sales department in her absense

 

Janus Hotels & Resorts- Days Inn Innerharbor - Revenue/Reservations Manager
City, STATE, 01/2002 - 05/2007
  • Increased hotel revenue, profits and market share through [Action taken].
  • Promoted the hotel brand’s loyalty scheme through [Action taken].
  • Processed [Number] telephone and walk-in reservations per [Time period].
  • Developed departmental objectives, work schedules, budgets and policies.
Accomplishments
  • Achieved $[Number] in hotel revenue within the first [Number] years of operation.
  • Increased occupancy rates by [Number]% and garnered a [Number]% guest satisfaction rating within the same year.
  • Awarded the [Award name] Award in [Year].
Affiliations

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Resume Overview

School Attended

  • University of North Alabama

Job Titles Held:

  • Regional Director of Revenue Management
  • Director of Revenue Management
  • Revenue/Reservations Manager

Degrees

  • Bachelor of Science

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