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Regional Director-Multiple sites througout NJ and NY Resume Example

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REGIONAL DIRECTOR-MULTIPLE SITES THROUGOUT NJ AND NY
Professional Summary
Over 18 years of experience in both direct clinical care and management who successfully launched, directed and managed substance abuse and mental health programs by demonstrating/performing management skill/functions such as planning, scheduling, organizing, and tracking process, ensuring the feasibility of the project and its objectives.

Skill Highlights
  • Clinical supervision
  • Substance Abuse and Mental Health Program management
  • The Joint Commission preparation and formal response
  • Cognitive Behavioral Therapy (CBT), Motivational Interviewing
  • ASAM dimensional patient placement criteria
  • Family and children's programs knowledge
  • First Aid certified
  • Training manual development
  • Natural Leader
  • Exemplary people management skills
  • Exceptional interpersonal skills
  • Exceptional communication skills
  • Microsoft Works/Word/Office 365
  • Power Point and Excel
  • Typing Speed: 60+ WPM
Accomplishments
  • Promoted to Regional Director after 1 year of employment as Clinical Director.
  • Voluntarily created and implemented position specific training manuals.
  • Voluntarily created and implemented new program protocols that resulted in increased census and improved client care.  
  • Effectively managed multiple programs and staff at any given time.
  • Effectively managed more than 50+ clients at any given time.
  • Assisted in the development and implementation of a new tracking systems that resulted in improved client care.
  • Maintained compliance with regulatory standards for multiple outpatient substance abuse and mental health treatment programs.
  • Ensured quality control through admissions, assessment, treatment and referral for a broad range of clients in multiple programs.
Professional Experience
Regional Director-Multiple sites througout NJ and NY
September 2015 to April 2016 Praesum Healthcare--The Counseling Centers － Toms River, NJ
  • Worked as a part of the Executive Team to plan the implementation of new programs within each site.
  • Monitored and managed the progress of the Clinical Directors of each of the 5 Counseling Center locations to ensure proper management and oversight of the existing programs.
  • Worked together with each Clinical Director to ensure the proper roll out and implementation of new programs within each existing site.
  • Managed the Clinical Director in each site to prepare the staff and facility for The Joint Commission survey as well as implemented corrective action and respond to the survey as appropriate.
  • Developed and maintained training manuals for each position within the facilities.
  • Contended with any crisis that arose at any of the 5 programs and managed solutions with key employees within the respective site.
  • Ensured compliance and reinforced effective changes when a system failure has been identified.
  • Ensured compliance with current documentation standards and communicated and disseminated that information to the Clinical Directors.
  • Ensured all staffing at each location was happening in a timely manner and meeting the needs of the greater corporate structure.
  • Monitored and assessed staff morale and developed ongoing plans to build team continuity with the Clinical Directors at each site.
  • Ensured that each facility was adhering to the philosophy, goals and objectives of The Counseling Centers.
  • Ensured staff meetings were being facilitated to address any staff issue, to reinforce principles of care, to ensure compliance with responsibilities, and inform staff of changes in protocol.
  • Developed and ensured proper implementation of new policy and procedures to achieve the best standards of care.
  • Developed and ensured proper implementation of new protocols to achieve the most effective and efficient management strategies and work flow.
  • Worked as part of the marketing team to develop and maintain strong business relationships with referral sources.
Clinical Director
September 2014 to April 2016 The Counseling Center － Toms River, NJ
  • Managed the complete oversight, supervision and quality assurance of all clinical services including record keeping and all direct services.
  • Ensured adherence to the required HIPPA and documentation requirements as identified by county, state and federal regulatory agencies.
  • Worked together with the Vice President of Clinical Operations in program development.
  • Prepared staff and facility for The Joint Commission Surveys, independently implemented corrective action and responded to The Joint Commission Survey.
  • Provided individual and group supervision to all clinical staff.
  • Coordinated client care with on-site APN.
  • Reviewed treatment plans, progress notes, group notes, discharge notes and written correspondence in order to verify that such documents meet state and federal agency standards.
  • Managed the audit of clinical charts to ensure adherence to state and federal statutes.
  • Developed and maintained the training manuals for multiple positions including Clinical Director.
  • Developed, implemented and evaluated clinical operations.
  • Developed and implemented policy and procedure.
  • Facilitated bi-weekly staff meetings for the management and supervision of all staff.
  • Completed annual performance evaluations on all staff, including disciplinary action and termination as necessary.
  • Participated in management team meetings regarding strategic and long-range planning.
  • Conducted all stages of hiring process including screening resumes and video interviews, face to face interviewing and training.
  • Work as part of the marketing team to develop and maintain strong business relationships with referral sources.
Guidance Counselor Intern
October 2008 to April 2009 Toms River Regional Schools: Intermediate South － Toms River, NJ
  • Completed 600 internship hours in the Guidance Department of Toms River Intermediate South.
  • Provided counseling services to students on social and academic issues.
  • Assisted in the academic scheduling of students.
  • Attended and participated in the Children's Interagency Coordinating Council (CIACC) meetings.
Enhanced Care Coordinator
April 2006 to September 2014 National Council on Alcohol and Drug Dependency of New Jersey NCADD-NJ － Toms River, New Jersey
  • Conducted substance abuse assessments for clients who were involved with both the Board of Social Services and the Department of Child Protection and Permanency-DCPP (formally the Division of Youth and Family Services-DYFS), using the Addiction Severity Index (ASI).
  • Diagnosed Substance-Related Disorders using the DSM-IV-TR.
  • Developed treatment plans including appropriate levels of care using the ASAM dimensional placement criteria.
  • Linked clients with appropriate substance abuse and mental health treatment providers as appropriate.
  • Developed and conducted case presentations at monthly DYFS consortium meetings.
  • Monitored status of clients through regular service reviews with treatment providers and changed levels of care as appropriate.
  • Reported status of clients to both the Board of Social Services and DCPP.
  • Trained new employees and provide support to team members.
Habilitation Counselor
April 2001 to April 2006 University of Medicine and Dentistry of New Jersey － North Brunswick, New Jersey
  • Provided case management and counseling services to adults with severe and persistent mental illnesses and MICA clients who were discharged from inpatient psychiatric hospitals.
  • Linked clients with community resources such as financial, educational, social, vocational, medical treatment, and mental health treatment as appropriate.
  • Monitored mental health status of clients to ensure stability.
  • Provided case management and counseling services to adults with severe and persistent mental illnesses and MICA within the community.
  • Developed comprehensive assessments and treatment plans for clients that addressed long and short-term goals.
  • Assisted inpatient psychiatric hospitals with discharge planning by making treatment recommendations.
  • Coordinated crisis management services as needed.
  • Trained new employees and provided support to team members.
Education and Training
Master of Arts Degree : Counseling Psychology, May 2005 Georgian Court University － Lakewood, New Jersey Counseling Psychology
Bachelor of Arts Degree : Psychology, December 1998 Georgian Court University － Lakewood, New Jersey Psychology
Licensed Professional Counselor (LPC) # 37PC00367500 Certified Clinical Supervisor (CCS) Approved Clinical Supervisor (ACS) School Counselor Certification-Standard
Skills
management, behavioral health, case management, Counseling, crisis management, discharge planning, documentation, marketing, Excel, Office, Power Point, Word, Microsoft Works, presentations, program development,  protocols, quality assurance, record keeping, scheduling, Social Services, staffing, supervision, The Joint Commission Surveys, Therapy, Cognitive Behavioral Therapy, Motivational Interviewing, training manuals, treatment planning, Typing Speed, 60+ WPM
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Resume Overview

Companies Worked For:

  • Praesum Healthcare--The Counseling Centers
  • The Counseling Center
  • Toms River Regional Schools: Intermediate South
  • National Council on Alcohol and Drug Dependency of New Jersey NCADD-NJ
  • University of Medicine and Dentistry of New Jersey

School Attended

  • Georgian Court University

Job Titles Held:

  • Regional Director-Multiple sites througout NJ and NY
  • Clinical Director
  • Guidance Counselor Intern
  • Enhanced Care Coordinator
  • Habilitation Counselor

Degrees

  • Master of Arts Degree : Counseling Psychology , May 2005
    Bachelor of Arts Degree : Psychology , December 1998
    Licensed Professional Counselor (LPC) # 37PC00367500 Certified Clinical Supervisor (CCS) Approved Clinical Supervisor (ACS) School Counselor Certification-Standard

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