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regional director field operations resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Versatile Field Operations Director knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing 45years of related experience. Who is Results-driven well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Pursuing new professional challenges and opportunities for advancement.

Skills
  • Mentoring and coaching
  • Budgeting
  • Staff Management and Supervision
  • Relationship building
  • Strategic planning
  • Team Building
  • Employee reviews
  • Staff training/development
  • Business Development
  • Coaching and mentoring
  • Effective leader
  • Budget development
  • Delegation
  • Inventory management
Work History
Regional Director, Field Operations, 10/2008 - Current
State Of Rhode Island Ri 02908, RI,
  • NRA East Region Director, manage and supervise, 9 NRA Field Representative within the East Region. .
  • Manage Area Reps in a manner enabling them to achieve their assigned goals and objectives, while maintaining very good volunteer relations and keeping mission focused.
  • Monitored team performance to assess training requirements and areas in need of improvement
  • Providing each Rep with training, tools, ideas and resources needed to succeed in a timely manner.
  • Oversee Reps operations budget, merchandise budgets and expenses, Handled complaints and ensured a strong volunteer and committee relations and customer service from Region Reps,
  • Communicate with volunteers and committees regarding program changes and future growth of the program.
  • Conduct management meetings to enhance communications, collaboration and mission focus and problem solving.
  • Participate in recruiting, interviewing and hiring recommendations of new Field Reps
  • Trained new employees on proper protocols, policy and customer service standards
  • Work as part of the management team, formulating program goals and meeting those goal,
  • Wrote Policy and ensured compliance, merchandise selection, vendor relations, annual meeting team and work with all other divisions and programs.
  • Promote Friends of NRA Program and NRA Foundation to the public, volunteers, shooting sports groups and grant recipients
  • Represented company at various National, Regional. Area and Local events.
NRA Field Representative, 10/2008 - 12/2012
NRA City, STATE,
  • NRA Field Representative, managed 23 FNRA committees and volunteers with in Area 12, enabling them to maximize their earning potential of events. Worked with committees to prioritize budget and improving net to gross . Applied business principals to events. Trained volunteers in fundraising efforts. Managed conflict resolution when needed, administered Grant Meeting, promoted Friends of NRA program to groups, committees and potential volunteers, organized and started new Friends of NRA Chapters within the Area. Applied team building principals. Working as a part of the Central Region.
Committee Chairman, 02/1994 - 10/2008
Friends Of NRA City, STATE,
  • Friends of NRA Chairman, Volunteer Fundraising since 1994 chairman of Zanesville Area Friends of NRA Committee maintained a very successful event annually, with a small committee of dedicated volunteers. Sold tickets, obtained sponsorships, obtained underwriting, watched event costs worked with a small committee of dedicated volunteers. Sold tickets, obtained sponsorships, obtained underwriting, watched event costs worked with Philip Gray NRA Field Representative for Ohio.
  • Worked closely with Philip Gray NRA Field Representative of Ohio to maintain optimum levels of communication to effectively and efficiently complete successful event.
Deputy Sheriff, 09/1974 - 09/2008
Muskingum County Sheriffs Office City, STATE,
  • Deputy Sheriff, worked Communications, Jail, Supervised Inmates,
  • General Patrol.
  • Detective, Conducted Investigations, Interview and Interrogation, Drugs, Homicide, Assault, Burglary and Robbery.
  • Detective Sergeant, Supervised General Case Detectives and Investigations while carrying own caseload. While maintaining a team philosophy. SWAT TEAM. Assigned to First Ohio Organized Crime Task Force. Detective in Charge Line of Duty Homicide of one of our Patrol LT.
  • Detective Lieutenant, Supervised All Detectives, Narcotics, General Case and Evidence, Carried own caseload. Internal Investigations, while maintaining a team philosophy with each unit and integral part of the team.
  • Operations Major, Supervised all Law Enforcement Operations and Civil Process, Responsible for writing and implementing Policy and Procedure for Department, Liability and Risk Assessment, Conflict Resolution, Employee Improvement, Discipline and Training. While maintaining a team philosophy with each unit and division an integral part of the team. Wrote Policy and conducted training of Ohio Sheriff’s on newly enacted CCW Law, 2004.
  • Chief Deputy, Supervised all Operations ad Divisions within Department. Second in command only to Sheriff. Acted in his absence. Responsible for all Human Resources, Responsible for Liability and Risk Assessment, Conflict Resolution, Hiring, Employee Improvement, Discipline, and Training, Wrote Policy and Procedure, Ensure Policy Compliance, Collective Bargaining with FOP Bargaining Unit. Formulated Operations budget and planning with Finance Director and County Commissioners, Media Relations and Public Speaking for Department. Oversaw Equipment and Communications upgrades. While maintaining a team philosophy with each unit and division an integral part of the team.
  • Received extensive training in Law Enforcement topics as well as Human Relations, Liability, Risk Assessment, Policy and Communications, Human Relations, Hiring and Supervision and Management.
  • Received numerous awards and letters of commendation for my work.
Instructor Ohio Peace Officer Basic Training , 06/1988 - 09/2008
Office Of The Attorney General Ohio City, STATE,

Certified Instructor Ohio Peace Office Training Academy. Instructed Law Enforcement Officer Candidates in all Topics required by OPOTA, Basic Police Academy, and Topics included general law enforcement duties, Ohio Revived Code, general and specialized investigation and techniques, civil liability and use of force and human relations.

Education
High School Diploma: , Expected in 05/1974
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Zanesville High School - Zanesville, OH
GPA:
Status -
No Degree: General Studies, Expected in 09/1974
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Ohio University - Athens, OH,
GPA:
Status -
No Degree: Law Enforcement, Expected in 1974
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Ohio University - Zanesville, OH
GPA:
Status -
State of Ohio AG Certification: Certified Ohio Peace Officer Training Instructor, Expected in 06/1988
-
Ohio Peace Officer Training Academy - London Ohio,
GPA:
Status -
No Degree: Law Enforcement Administration, Expected in 1980
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Zane State University - Zanesville, OH,
GPA:
Status -
: Management, Supervision, Policy, Risk Management, Expected in
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Numerous Advanced Training in Management - Various,
GPA:
Status -

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Resume Overview

School Attended

  • Zanesville High School
  • Ohio University
  • Ohio University
  • Ohio Peace Officer Training Academy
  • Zane State University
  • Numerous Advanced Training in Management

Job Titles Held:

  • Regional Director, Field Operations
  • NRA Field Representative
  • Committee Chairman
  • Deputy Sheriff
  • Instructor Ohio Peace Officer Basic Training

Degrees

  • High School Diploma
  • No Degree
  • No Degree
  • State of Ohio AG Certification
  • No Degree

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