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Experienced Sales and Administrative support with almost 20 years of experience providing support to Sales Representatives, Managers and Executives. Proficient in providing professional, accurate proposals and documentation; as well as forecasting or reports needed by management. I also provide support and communication to our internal and external customers. Strong project management skills, along with extensive background with accounts receivables and accounts payables. I enjoy learning about a business and how I can make myself more efficient by utilizing the tools given to me.
Forward-thinking [Job Title] proficient in generating high-quality [Type] work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.
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- Established clear review process throughout contract period to assess performance against expectations and requirements.
- Developed contract templates and updated policies and procedures to maintain contracting consistency.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
- Generated reports to assess performance and make adjustments.
- Tracked [Timeframe] sales to generate reports for business development planning.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Supported all sales team members to drive growth and development.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Transitioned CRM strategy to [Software] to automate leads management.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
- Managed external contacts for [Job title] and kept track of periodic communication needed for priority contacts.
- Managed director's calendar and prepared meeting agenda and materials.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel to [Location] and [Location].
- Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
- Streamlined back office services for clients to promote proper functionality and positive user experience.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Restocked office and break room supplies to maximize team productivity.
- Created PowerPoint presentations used for business development.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Spearheaded design of internal database to produce [Action].
- Drafted professional business documents, such as [Type] and [Type] for various managers and executives.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Supported marketing and advertising efforts by creating marketing materials such as email blasts and [Type].
- Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
- Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Hennepin Technical College - Minneapolis, MN
- Completed professional development in [Subject]
- [Number] GPA
Buffalo Senior High School - Buffalo, MN
- Honor Roll [Semester and Year]
- [Number] GPA
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Resume Overview
School Attended
- Hennepin Technical College
- Buffalo Senior High School
Job Titles Held:
- Regional Contracts Manager
- Senior Sales Administrator
- Executive Administrative Assistant
Degrees
- Some College (No Degree)
- High School Diploma
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