Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Hardworking and reliable public affairs leader with over twenty years of experience. High-energy & passionate problem-solver providing advanced communication skills, critical thinking, global knowledge and tactical guidance to principals. Proven record of positive results stemming from delivery of honest & effective leadership via a solid work ethic and commitment to fairness.


  • On the Record Spokesperson
  • Crisis & Issues Management
  • Media Relations
  • Reputation Advisory
  • Marketing & Communications
  • Political Affairs
  • Governmental Relations
11/2018 to Current Regional Communications Director American Red Cross | Kalispell, MT,
  • Formulate, recommend and execute comprehensive public affairs campaigns & outreach strategies that enhance understanding of the agency’s programs among the general public, media, specialized groups and organizations.
  • On the record spokesperson quoted extensively in national, regional and local media about SBA Paycheck Protection Program and other agency funding programs, such as SBA 7(a), 504, micro, express, export and disaster, each with individual congressional qualifications and restrictions.
  • Created and oversaw effective regional COVID-19 response media strategy to nation’s largest media market, including roll-out of communications plan to public, press and government stakeholders.
  • Positive efforts resulted in over 800 media mentions across Tier 1 media as well as 350+ broadcast, cable and written interviews of Regional Administrator over six months.
  • On the record spokesperson quoted extensively in national, regional and local media about SBA Paycheck Protection Program and other agency funding programs, such as SBA 7(a), 504, micro, express, export and disaster, each with individual congressional qualifications and restrictions.
  • Manage multi-lingual team of 9 public affairs staff throughout New York, New Jersey, Puerto Rico and the U.S.
  • Virgin Islands, fellow RCD colleagues and SBA Office of Communications & Public Liaison ensuring strategic communications & messaging remain consistent across all offices.
  • Communications lead for White House-appointed Regional Administrator for events of national significance including government shutdown in FY19 Q1, COVID-19 small business relief aid such as Paycheck Protection Program and Economic Injury Disaster Loans.
  • Main point of contact with New York, New Jersey, Puerto Rico and U.S. Virgin Islands congressional representatives on behalf of region, including agency COVID response.
  • Advise White House-appointed and other top management officials on possible media and public reactions to proposed policy statements or agency actions, while also engaging media weekly on complex federal government programs for small businesses and non-profits/NGOs.
12/2017 to 11/2018 Consultant Urban Science | Plano, TX,
  • Managed implementation of external public affairs strategies and corporate campaigns for the North American business of the world’s largest water supplier and waste manager in New York, New Jersey and Connecticut.
  • Built positive working relationships with elected officials, community and environmental groups that support business priorities in areas in and surrounding business partnerships.
  • Conceptualized and authored state and federal registered political action committee collateral in support of corporate initiatives and strategic plans to advance client's objectives while promoting revenue, profitability & growth.
  • Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign effectiveness to clients.
  • Wrote, edited and produced content for print and web consumption by public and government stakeholders that promoted and increased company profile while increasing business opportunities.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Executed on-time, under-budget project management to adhere to project road map.
12/2015 to 12/2017 Senior Policy Advisor & Director of Public Affairs Town Of Hempstead | City, STATE,
  • Managed a 55-member team including divisional directors and staff in Communications & Press Office, Digital and Social Media, Office of Affirmative Action, Diversity & Equal Opportunity and Constituent Affairs.
  • On-the-record spokesperson for all government, policy and political issues in U.S.’ largest township.
  • Instituted proactive media relations and outreach while ensuring office produced crisp and fresh media engagement strategies.
  • Led all intergovernmental affairs and public policy initiatives resulting in two bond upgrades (S&P, Moody’s Investor Services).
  • Trusted partner and point of contact for NYS Governor’s Office, State Legislative Majority & Minority caucuses, Federal Representatives as well as public utilities and transit.
  • Drove key initiatives through legislative and intergovernmental processes while serving point between Supervisor and numerous governmental agencies & NGOs/civics.
  • Leveraged proprietary digital platform for input and compilation of constituent contact information for rapid response during emergency/high profile events.
  • Developed key municipal programs including a Language Access Initiative providing translation services in 17 languages; county’s first New York State designated Clean Energy Community; innovative Public Health & Wellness programs; and financial advisor programs for first-time homebuyers.
10/2008 to 12/2015 Spokesman & Director of Intergovernmental Affairs Town Of Hempstead | City, STATE,
  • Oversaw executive staff, responsible for all communications and intergovernmental affairs objectives associated with office’s strategic goals.
  • Managed relationships with governmental officials while monitoring legislation & policy developments that affected district and township.
  • Spearheaded media operations for Senior Councilman.
  • Achieved increase in positive media coverage (television, weekly & regional papers & New York City-based papers) by 62% from July 2009 to January 2014.
  • Additional increase by 57% from January 2014 to January 2016.
  • Wrote more than 200 Op-Eds & Letters to the Editor published in weekly and niche media on diverse topics ranging from local matters to federal hurricane recovery and Congressional affairs.
  • Increased efficiency by implementing single-point constituent response system while also overseeing creation and management of social media accounts with high rate of organic engagement.
Expected in Bachelor of the Arts | Political Science Tulane University, New Orleans, LA GPA:

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