regional catering lead resume example with 6 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Ohio State graduate and high school football coach with a degree in Sports Management degree who embodies leadership and commitment ready to acquire new knowledge at a quick pace. Well-versed in time management and organization with a strong understanding of event planning, catering, and coordination. Additionally, a detail-oriented operation and administrative leader bringing more than 5 years of expertise and achievements in events planning. Focused on guiding teams through pre-event coordination, event execution, and post-event activities while building relationships with internal contractors, clients, and event attendees.
Skills
Proficient in MS Office
Leadership
Strategic Planning
Data collection and analysis
Training and mentoring
Recipes and menu planning
Staff Management
Inventory controls
Budgeting
Scheduling
Documentation
Cash Management
Work History
04/2020 to Current
Regional Catering Lead Global Aviation Services – Nashville, TN,
Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Encouraged preparation of all product according to recipe and in compliance with allergen and sanitation standards.
Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
01/2019 to 03/2020
Restaurants & Concessions SupervisorLevy Restaurants – City, STATE,
Created new recipes, outlined steps and training staff on correct preparation
Accurately completed end-of-day financial tasks worth over $100,000.00 of cash and card transactions daily
Controlled food costs and managed inventory
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
Monitored performance to ensure adherence to corporate policies, procedures, and standards as well as industry health and safety regulations
08/2016 to 12/2018
Warehouse LeadLevy Restaurants – City, STATE,
Enforced on-time shipment of products to create exceptional customer experiences
Supervised material flow, storage and global order fulfillment
Picked products for specific routes according to pick sheets
Led warehouse improvement initiatives to advance operational efficiencies
Maintained accurate stock records and schedules
Picked up incoming stock and delivered materials to designated locations
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
Led cross-department initiatives to develop and pursue cost reduction programs
Estimated weights, heights and centers of balance to make precise placements
Established long-term customer relationships through prompt and courteous service
Tracked time spent on assignments each day for productivity reporting
Coordinated quarterly business reviews alongside senior management
Forecasted manpower requirements based on daily workload and company targets
Conducted monthly inventories of materials on the work floor
Education
Expected in to to
Associate of Arts: The Ohio State University - Columbus, OH GPA:
Expected in 05/2021 to to
Bachelor of Science: Sports Management Ohio State University - Columbus, OH GPA:
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