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Regional Administrator Resume Example

Resume Score: 80%

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AC
REGIONAL ADMINISTRATOR
Summary
Skills
  • Customer Service
  • MS Office
  • Account Reconciliation
  • Communications
  • Supervision
  • Administrative support
  • Problem Resolution
  • Organization
  • Acccounts Receivable
  • First Aid/CPR
Experience
Aflac | Richmond, VirginiaRegional Administrator04/2016 - Current
  • Sourced and developed sourcing leads to increase recruiting base.
  • Executed on-time, under-budget project management on sourcing issues for Richmond Managed Market.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Executed integrated recruiting campaign across multiple media channels.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Strengthened traceability by developing organization systems for records, reports and agendas.
Southside Regional Medical Center | Petersburg, VAPhlebotomist04/2012 - 11/2015
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
Cook Mechanical Inc | Aylett, VAController05/2007 - 03/2012
  • Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
  • Updated billing procedures to improve overall efficiency and reduce accounts receivable.
  • Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
  • Coordinated and finalized quarterly and annual financial reporting packages.
  • Evaluated collection reports to determine collections status and outstanding balance amounts.
  • Advised executives on contracts with significant financial implications.
  • Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
  • Managed daily accounting operations, including closing, reporting and reconciliation functions.
  • Managed accounting, payroll and financial reporting activities.
  • Reviewed account reconciliations and journal entries and resolved discrepancies to maintain record and account accuracy.
  • Designed and formatted financial reports for internal and external users.
  • Contacted non-compliant accounts to discuss payment options.
  • Improved billing and month-end reporting processes.
  • Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
  • Managed accounting, payroll, and financial reporting activities.
  • Reduced workers compensation claims by implementing strong return to work policy.
  • Crafted leadership development programs personalized to each area to challenge and advance current leaders.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
  • Diminished regulatory risks by managing random monthly drug testing for employees to ensure compliance adherence.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Executed integrated recruiting campaign across multiple media channels.
  • Instructed employees quarterly on drug abuse and prevention programs to enhance staff knowledge and awareness.
  • Launched innovative incentive program to maintain low turnover rate despite highly competitive market.
Education and Training
Southside Virginia Community College | Alberta, VASome College (No Degree) in Nursing
Manchester High School | Midlothian, VAHigh School Diploma06/1990
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Resume Overview

Companies Worked For:

  • Aflac
  • Southside Regional Medical Center
  • Cook Mechanical Inc

School Attended

  • Southside Virginia Community College
  • Manchester High School

Job Titles Held:

  • Regional Administrator
  • Phlebotomist
  • Controller

Degrees

  • Some College (No Degree) in Nursing
    High School Diploma

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