LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated and driven Executive Administrative Assistant/Office Manager bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 25+ years in field. Customer-focused and results-oriented. Strong planning, problem solving and communication skills. Security-conscious and astute in control of confidential documentation. Creative problem-solver with outstanding critical thinking abilities.

Skills
  • Customer and vendor relations
  • Time Management
  • Strong verbal communication
  • External Partnership Collaboration
  • Highly organized with a talent of listening and problem solving
  • Managing office supplies
  • Records management systems
  • Database entry
  • Faxing documents
  • Report development
  • Back office operations
  • Editing and proofreading
  • Mail management
  • Routing packages
  • Issue response and resolution
  • Event coordination
  • Coordinating program activities
  • Meeting participation
  • File and data retrieval systems
  • 10-key proficiency
  • AS/400
  • Memo preparation
  • Invoicing and billing
  • Executive presentation development
  • Advanced MS Office Suite knowledge
  • Scheduling and calendar management
  • Report creation
  • PC proficient
  • Multi-line phone systems
  • Expense reporting
  • Spreadsheet development
  • Report analysis
  • Business writing
  • Calendar management
  • Sensitive material handling
  • Travel administration
  • Excel spreadsheets
  • Employee training and development
  • Detailed meeting minutes

Education and Training
Southern State Community College Sardinia, OH, Expected in 06/1994 Associate of Applied Science : Business Management - GPA :
Experience
Abm - Regional Administrative Assistant
Deltona, FL, 07/2012 - 05/2020
  • Acted in capacity of office manager by taking care of all arrangements, equipment, support of sales and service personnel
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Completed expense reports for Regional Manager and for self. Assisted other sales and service staff as needed using Concur.
  • Set travel arrangements for Regional Manager and other staff for trainings and business meetings
  • Kept updated employee and vendor rosters with current contact information.
  • Pleasantly welcomed visitors, answered phone calls and maintained office/showroom areas.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Supported office operations, managed client correspondence, and handled internal communications.
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
  • Inventoried and requisitioned office supplies and other office needs
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Managed conference calls by setting them up using webinars, and zoom meetings and recording participant details
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Scheduled appointments for management teams and maintained updated calendar using Outlook system.
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Created PowerPoint presentations used for business development.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Processed incoming mail and packages and dispersed to personnel.
  • Created agendas, took minutes and prepared documents for meetings.
  • Reviewed, coded and copied all incoming invoices and sent to corporate to be processed.
  • Planned external business meetings and trainings on site and off site.
  • Assisted operations department with federal and state forms and customer correspondence
  • Completed equipment letters and equipment binders for customers who purchased new equipment
  • Used postal machine to mail correspondence and used UPS system to create labels to ship packages
  • Used Event Connect Software to create and plan events from beginning to end. Enrolling and tracking attendees and expenses.
  • Entered dated from customer reports to create Practice Analysis Reports, printing, sorting and binding them for sales team to present to customer
Great Healthworks - Executive Administrative Assistant
Fort Lauderdale, FL, 11/2009 - 06/2012
  • Direct assistant to VP of Admissions and VP of Campus Services
  • Data entry, typing, filing, ordering office supplies
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Arranged appropriate travel, agendas, necessary contacts for executive travel.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Created PowerPoint presentations used for business development.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Supported clerical needs for admissions team and campus services team including taking messages, scanning documents and routing business correspondence.
  • Maintained office schedule and special event calendars for admission and campus service teams, factoring in availability and expected operational demands to keep workloads in balance.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Coordinated meeting and event logistics for senior management, including executives
  • Managed sensitive information with discretion while providing administrative support to executive teams.
American Modern Insurance Group - Senior Administrative Assistant
Cincinnati, OH, 07/2001 - 11/2009
  • Produced and distributed team newsletters, email updates and other forms of communication for over 100 employees.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Managed conference calls by preparing audio recordings and webinar and documenting participant details and distributing minutes to team
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Created PowerPoint presentations used for business development.
  • Processed incoming mail and packages and dispersed to personnel in client reporting and national account implementation departments.
  • Created and maintained spreadsheets and developed administrative reports.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Maintained office schedule and special event calendars for client reporting and national account implementation group, factoring in availability and expected operational demands to keep workloads in balance.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Oversaw office inventory by restocking supplies
  • Compiled and analyzed data utilizing spreadsheets or other database software
CompBenefits Corp. - Administrative Assistant - Office Manager
City, STATE, 07/1998 - 07/2001
  • Acted in capacity of office manager by taking care of all arrangements, equipment, support of sales and service personnel
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Arranged domestic travel, hotel and transportation needs for staff.
  • Created and maintained spreadsheets and developed administrative reports.
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
  • Generated shipment invoices, prepared packages and set up courier deliveries.
  • Coordinated project materials, including managing physical and digital files, packed and prepared shipments for delivery to clients

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Resume Overview

School Attended

  • Southern State Community College

Job Titles Held:

  • Regional Administrative Assistant
  • Executive Administrative Assistant
  • Senior Administrative Assistant
  • Administrative Assistant - Office Manager

Degrees

  • Associate of Applied Science

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