17 years of Kaiser Permanente experience, specialized in HR/Training and recruitment. A professional who adds value to the organization by contributing to growth and driving profitability as a trusted advisor and strategic business partner. Strong ability to work well under pressure and independently as well as with a team.
Excellent interpersonal and coaching skills
Training and development
Small group and large group/classroom training/teaching experience
Performance management strategies
Strong decision maker
Complex problem solving skills
Able to participate in multidisciplinary team approach
Comfortable with diverse populations
Excellent relationship building skills
HR and Organizational Development: Current- Colorado State University-Global Campus - Colorado Springs, CO Coursework in Industrial- Organizational Psychology
Implemented new work process flow which increased department productivity.
Successfully implemented New Manager Orientation Training Conducted HMDA-Taleo Training for managers.
University of Phoenix - Torrance, CA- HR Certification: 2000.
Responsible for implementation of the regional group Interview process for Kaiser Permenante Call Centers in 2000.
02/1999 to Current
Recruitment ConsultantKaiser Permanente Hospital - Los Angeles, CA
Consults to the Hiring Manager and Leadership to develop and implement strategic recruitment strategies to meet projected workforce needs for assigned specialties, including building a diverse, clinically competent workforce.
Educates and consults with managers on workforce, recruitment and retention needs for assigned positions.
Collaborates with hiring managers to develop a recruitment plan agreement to execute the recruitment strategies.
Implements innovative/creative strategies to effectively source and identify a qualified candidate pool for assigned positions.
Strategies may include sourcing niche sites, social media, use of networking, and targeting diversity programs/organizations as well as professional organizations.
Develops, builds and maintains relationships with viable candidates through ongoing communication and managing future interest candidate portfolios.
Acts as an ambassador for the organization at events, conferences, professional/community associations both locally and regionally.
Consults with hiring managers and leaders to builds ongoing strategic relationships with key contacts at assigned educational institutions to develop a pipeline of candidates for specialty area positions.
Educates managers, the HR community, Labor Partners and impacted employees on in-placement programs and policies, including terms of the policies and services and support that will be provided to employees as part of the security agreement.
Provides career transition services as needed for management and other staff.
Assesses employee skills, background and interests to assist employee to transition into.
Develops effective resume evaluation screening, interviewing, and assessment tools.
Utilizes applicant tracking system efficiently including consistent, timely and accurate data; generates status and financial reports, participates in continuous quality improvement of processes.
Maintains current knowledge of applicable laws, regulations, and trends in recruitment, organizational policy, benefits and compensation, EEO, relocation and all collective bargaining agreements.
Proactively identifies need for process improvement, identifies key stakeholders and leads continuous quality improvement of processes and/or other projects.
01/1997 to 07/1999
Training SpecialistViking Office Product - Torrance, CA
Presented training information via role playing, simulations and team exercises. Led training programs designed to implement new agent performance management standards for Call Center.
Maintained corporate responsibility by staying up-to-date with laws that affect human resource training programs. Led trainings for up to 30 new hires on a weekly basis. Mentored team members to succeed and advance within the department and company.
Created effective training course objectives, course content and all materials. Monitored team leader incentive and motivational programs.
Education and Training
Human Resources CertificationUniversity of Phoenix - Torrance, CA
Organizational Development-PendingColorado State University-Global Campus - Colorado Springs, CO
Focus on Training
Talent Advisor Development Program
Training Interview and Selection Skills
HIPAA Security for Southern California
Recruiting and Hiring for Service
Seven Habits of Highly Effective People - Three-Day Workshop
Promoting Respect in a Diverse Environment:
Supporting Organizational Excellence
Being an Effective Team Member
Choosing the Best Applicant
Unconscious Bias: How It Affects Our Decisions and Behaviors