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Recreation Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic and disciplined parks and recreation professional with a 15-year record of success in the field. Prepared to apply experience and skills in developing a robust and successful park and recreation team within a progressive organization.

Skills
  • Staff supervision and team management
  • Employee training and development
  • Customer service
  • Creativity
  • Teamwork / Collaboration
  • Strategic Planning
  • Data collection and analysis
  • Operational Improvement
  • Budgets
  • MS Office Suite, Registration platforms and Fiscal Management Software
Work History
Recreation Supervisor, 07/2014 to Current
Charlotte County, FlPort Charlotte, FL,
  • Interviewed, trained, and supervised part-time and seasonal personnel to perform job functions for after school, day camp, and preschool programs. Teams ranging from 2 -50+ employees
  • Coordinated staff and volunteers to supervise events and facilitate scheduled activities
  • Managed an annual operating budget of $500,000 plus
  • Prepared budgets and analysis to monitor expenditures and payroll with established procedures
  • Developed, coordinated, and monitored seasonal contracts and insurance agreements. Negotiated contracts when necessary
  • Worked cooperatively with the general public, school district personnel, local businesses, and governmental agencies
  • Coordinated employee activities by scheduling work assignments, setting priorities, and directing the work of employees in alignment with department and Village goals. Managed employee disciplinary procedures as needed
  • Conducted training seminars, staff meetings, information events and community meetings to promote the Village, sponsorships opportunities, and program offerings
  • Tracked program spending, enrollments, and attendance to produce monthly and quarterly department reports
  • Develop/provide detailed presentations of program areas to the Parks & Recreation Board
  • Coordinated with NISRA regarding behavior management, family communication processes, and potential program modifications
  • Created, implemented and revised program handbooks, program-specific personnel recommendations and managed the employee performance review process
  • Participation and collaboration with Village strategic plan and various employee committees
  • Liaison to the Summer Sunset Festival, People for Parks Foundation and School districts 158 and 300
  • Researched, prepared, and submitted departmental grants and sponsorships
  • Developed recreation programs and events for youth, adults and seniors through direct oversight, partnerships or contracted services
  • Maintain off season contact with guardians and employees as needed
  • Maintained inventory of supplies and equipment within the established department budget
  • Instructed staff and participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for after school and camp programs. Actively supported IRMA safety initiatives
  • Formulated marketing strategies based on program/event surveys and public feedback to improve and respond to indicated challenges and opportunities
  • Prepared and distributed flyers, press releases and brochures to generate interest in established programs and events
  • Input program/event information into registration software and provided Village website information
  • Provided CPR/AED, first aid and vehicle safety training for Village employees
  • Maintained critical employee, program, and safety records in compliance with regulations
  • Maintained a working knowledge of general Village and departmental operations
  • Ensured compliance with state and local codes, laws and regulations
  • Assisted colleagues in implement Village wide programs and events
Aquatics & Youth Program Supervisor, 03/2008 to 07/2014
Ymca Of DelawareDover, DE,
  • Interviewed, onboarded, mentored, and supervised 200 part-time/seasonal staff in the maintenance and operation of two outdoor water parks.
  • Coordinated staff and volunteers to supervise events and facilitate scheduled activities.
  • Managed an annual operating budget between $800,000 and $1,200,000+.
  • Prepared facility budgets to monitor expenditures and payroll with established procedures.
  • Prepared budgets and analyses for facilities, programs, and exercised supervisory authority and judgment on an on-going basis.
  • Supervised cash handling procedures, daily deposits, and reconciliation reports for facility, concession and pro-shop operations.
  • Managed in-house and contracted concessions, pro-shop operations, and associated vendor contracts.
  • Assisted colleagues to implement district-wide programs and events.
  • Collaborated on departmental growth through master planning and development of a 5 year CIP.
  • Accurately prepared, submitted and presented facility/program reports park district board members.
  • Managed grand opening and re-opening process, budget, and event activities for each outdoor aquatic facility.
  • Represented organization at IPRA state conference sessions and local engagements as an industry professional.
  • Collaborated with local and national industry representatives, actively participated in committees and advisory boards in the development of aquatic safety standards.
  • Work cooperatively with the general public, school district personnel, swim teams, local businesses, and governmental agencies.
  • Develop, plan, organize, promote and supervise after school programs, programs for youth art/music/education/special interest, teen night out, and seasonal special events.
  • Formulated policies, procedures, promotional materials, and managed social media outlets for two aquatic facilities.
  • Ensured compliance with state and local codes, laws, and regulations.
  • Directed technological improvements, reducing waste, and park district process bottlenecks.
  • Supervised and conducted maintenance, operation, programming, training, and scheduling for two outdoor aquatic facilities.
Aquatic Director, 06/2006 to 03/2008
Life Time FitnessAtlanta, GA,
  • Recruited, hired, trained, and supervised 60 part-time/seasonal staff in the maintenance and operation of the indoor aquatic facility.
  • Administered performance evaluations to communicate expectations, and provided job coaching as needed.
  • Managed an annual operating budget of approximately $650,000 plus.
  • Managed facility grand opening process, budget, event activities, and collaboration with board members.
  • Managed payroll for aquatic staff and independent vendors for prompt payment.
  • Managed in-house concessions, pro-shop operations, and associated vendor contracts.
  • Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedules with general program operations.
  • Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
  • Develop, implement, and supervise all aquatic programs with the intent to increase net income and quality programming including but not limited to recreational swim programs and group rentals.
  • Emphasized YMCA mission, vision, and national standards in employee development, member experience, and programming.
  • Factored-in abilities, needs, and interests of participants in the development of events and programs.
  • Managed quality assurance program, including on-site evaluations, internal audits, and membership surveys.
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
  • Drove operational improvements which resulted in savings and improved membership retention rates.
  • Resolved conflicts and negotiated mutually beneficial agreements between staff, membership, and board of trustees.
  • Developed and implemented safety training programs for staff and community members.
  • Conduct and evaluate regular emergency drills and debriefings
  • Implemented and maintained safety standards and deployed first aid, CPR, and other organization emergency management procedures as needed.
  • Promoted aquatic programs through appropriate media, brochures, flyers, social media, and speaking engagements.
  • Monitored social media and online brand for the aquatic center.
  • Maintain positive relationships with members, community participants, and inspectors.
  • Assisted with the development and implementation of membership recruitment, retention, orientation with emphasis on mission, vision, and YMCA national standards.
  • Accurately prepared, submitted, and presented facility/program reports to YMCA CEO and board members.
  • Represent the YMCA as needed in community program collaborations.
  • Performed clerical duties, including registering participants and answering specific event inquiries.
  • Monitored pH, chlorine, alkalinity, and water hardness and took steps to maintain the pool at optimal levels.
  • Tracked, organized, and cleaned pool equipment and restocked or replaced inventory to keep the pool in good working condition.
Aquatic Supervisor, 09/2004 to 06/2006
City Of Glenwood SpringsCity, STATE,
  • Recruited, interviewed, trained, supervised aquatic staff, administered performance evaluations to communicate expectations, and provided job coaching as needed
  • Managed facility grand opening process, budget, event activities, media communication, and collaboration with volunteer fundraising board
  • Developed and managed municipal aquatics budget
  • Accurately prepared, submitted and presented facility/program reports City board members
  • City liaison to independent club teams, high school swim teams, and negotiated facility usage contracts
  • Represent the City as needed in community program collaborations and events
  • Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs and staff training techniques
  • Responsible for risk management and safety operations of the community center and recreation department
  • Factored-in abilities, needs, and interests of participants in the development of events and programs
  • Developed and implemented safety training programs for staff and community members
  • Conducted and evaluated regular emergency drills and debriefings
  • Maintained critical employee, program, and facility records in compliance with regulations
  • Promoted department programs through appropriate media, brochures, flyers, and speaking engagements
  • Assisted with the development and implementation of membership recruitment, tours, retention, and orientation
  • Maintained positive relationships with members, community participants, and inspectors
  • Performed clerical duties, including registering participants and answering specific department inquiries
  • Assisted with customer service desk and cash handling operations of the community center
  • Monitored pH, chlorine, alkalinity, and water hardness, filtration, and basic aquatic sanitation equipment
  • Ensured compliance with state and local codes, laws, and regulations
  • Assisted colleagues with the implementation of City-wide programs and events
Education
Bachelor of Science: Recreation Administration, Expected in
George Williams College At Aurora University - Aurora, IL,
GPA:
  • Concentration in Recreation Program Management
  • Coursework in the philosophy of leisure and recreation, human resource management, finance and budget, research in health, kinesiology, and recreation, and statistics in public health administration
Master of Public Administration: , Expected in 12/2020
Aurora University - Aurora, IL
GPA:
  • Coursework in public policy and analysis, government and community relations, public finance and budgeting, organizational management, and leadership.
Certifications
  • Certified Parks and Recreation Professional
  • American Red Cross CPR/First Aid Instructor
  • American Red Cross Basic Life Support for Healthcare Providers
  • American Camping Association Camp Director
  • YMCA Team Leader
  • Learn2Serve Food Handler
Accomplishments
  • Supervised recreation staff ranging from 1 to 200 team members.
  • Participate in annual training and development programs to maximize opportunities for self-development.
  • Completed two-year Indiana University Executive Development Program, 2019
  • Aquatic Manager of the Year, Illinois Parks and Recreation Association, 2011
  • Best of Aquatics Award, Aquatics International Magazine, Illinois Valley YMCA, 2007

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Resume Overview

School Attended
  • George Williams College At Aurora University
  • Aurora University
Job Titles Held:
  • Recreation Supervisor
  • Aquatics & Youth Program Supervisor
  • Aquatic Director
  • Aquatic Supervisor
Degrees
  • Bachelor of Science
  • Master of Public Administration