recreation aide banquet department resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Recreation Assistant with proven success enhancing recreational opportunities to support community needs. Promoted safe environment for staff and participants while maintaining responsible operations of programs. Demonstrated diplomacy, objectivity, positive attitude and high energy.

  • Problem Solving and Complaint Resolution
  • Customer and Service-Oriented
  • Time Management
  • Verbal and Written Communication
  • Equipment Setup
  • Computer Proficiency
  • Safety Guidelines and Procedures
  • Relationship Building
  • Team Leadership
Work History
10/2015 to Current
Recreation Aide {Banquet Department} Bridgestone Corporation Coraopolis, PA,
  • Communicated accurate information about available services and facilities to promote enrollment.
  • Responded to public inquiries to provide information about programs and facilities.
  • Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
  • Facilitated interaction in programs by engaging with participants individually to provide encouragement and guidance.
  • Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Compiled hourly user statistics to document usage, issues, and incidents to complete daily report form.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Ordered and maintained all recreational equipment.
  • Customer Services.
10/2003 to 01/2015
CSR III Save Mart Supermarkets Carson City, NV,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • suppled my skills and know hows working with Child Projective services . concealing the kid's. taking them to court, making weekly visits to there homes, also documented there behavior and keeping files on there improvements.
05/1999 to 10/2003
Service Deli Manager Smiths Foods And Drugs Super Market City, STATE,
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Developed special promotions to increase revenues.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Set schedules for ten staff by planning and designating shifts and hours.
  • Limited portion sizes and used garnishes to control food costs.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Hired and managed all kitchen staff.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • customer service
01/1980 to 03/2000
Supply Administration Chief Untied States Marine Corps City, STATE,
  • Forecasted requirements and set reorder points to maintain optimal levels.
  • Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Conducted research to address shipping errors and packaging mistakes.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than three thousand packages per day.
  • Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
  • Purchased, organized and distributed supplies for maintenance activities and personnel use.
  • Determined appropriate budget levels and administered expenditures.
  • Organized records of vehicles, schedules and completed orders.
  • Supervised and managed employees during sorting, packaging and return procedures.
Expected in 12/2021
Associate of Science: Drugs And Alcohol Counseling
Intercoast Colleges - Riverside, CA,
  • Completed professional development in Alcoholism
  • Professional development completed in Substance Abuse, including Drug Overdose
Expected in 03/1994
Associate of Arts: Child Development /Office Business Procedures [ On
University of Maryland - Baltimore County - Baltimore, MD
  • Professional development completed in The Techniques ion raising your children.
Expected in 06/1979
Associate of Arts: Business Management
Skadron Business College - San Bernadino California,
  • Professional development completed in Accounting
  • Relevant Coursework Completed: Computerize Office Applications nd Management Procedures.
Expected in 02/1978
High School Diploma:
Perris High School - Perris California,
  • Awarded Business Grant to attend Business College Skadron Business College

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Resume Overview

School Attended

  • Intercoast Colleges
  • University of Maryland - Baltimore County
  • Skadron Business College
  • Perris High School

Job Titles Held:

  • Recreation Aide {Banquet Department}
  • Service Deli Manager
  • Supply Administration Chief


  • Associate of Science
  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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