Patient and empathetic with extensive background in conflict resolution and customer care. Organized, independent worker with strong time-management skills Excellent at juggling multiple tasks and working under pressure. Accomplished recent graduate with academic experience in business, economics and accounting. Strengths include leading projects and learning new concepts with ease.
Knowledge of Microsoft
Receptionist/Travel AgentMay 1986 - Apr 1995 Twin City Travel ServiceMonroe, LA
Greeted customers entering business
Politely assisted customers in person ,also via telephone.
Resolved customer inquiries
Resolved customer complaints
Booked Airline tickets, hotels, car rentals.
Receptionist/ Accounts Rec./ Inside Counter SalesJun 1995 - May 1998 B & J Siding / NorandexWest Monroe, LA
Greeted customers entering the store
Sold products to customers
Politely assisted customers in person / via telephone.