Talented Marketing Professional proficient at collaborating with multiple stakeholders to determine audience interest and develop strategic go-to-market communication plans that align with the company's business priorities and initiatives.
Marketing Campaign Management
Event Planning and Execution
Customer Relationship Management (CRM)
Public relations expert
Sunshine Acres Children HomeMesa, AZReceptionist/Tour Guide07/2015 to 02/2016
My duties included: ensuring that each person that walked through the door or spoken to on the phone was treated with the utmost care and purposeful security for the children's sake all while maintain basic secretarial duties for apx 30 employees with dozens of extensions and incoming lines.
Leading private tours of 1-30 people around the facility for the purpose of educating them on the mission, purpose, and history of Sunshine Acres.
Missional Marketing with GDirectMesa, AZAd Coordinator and Platform Auditor04/2015 to Current
My duties include; maintaining extreme accuracy during daily audits reconciling 4 online platforms, remaining flexible in my job duties on a day to day basis, cross training in 3 departments to accommodate business needs, following extensive procedures in all processes to ensure that all are preformed accurately throughout the online advertising sale, coordination, and approval process.
Familiar with SalesForce, Ad Builder, Silverpop, Five9, and other platforms.
DoTERRA ConsultantMesa, AZExecutive Level10/2011 to 11/2016
MLM built by network marketing through relationship building. I utilized social media and sampling to introduce and educate about the product. The business was build to profitability in 6 weeks with a 60% retention rate for over 90 people in my down-line.
Chick-fil-A SanTan Village MarketplaceGilbert, AZUnit Marketing Director06/2009 to 03/2012
Chick-fil-A of SanTan Village My duties included; hiring team members that have servants hearts to maintain the Chick- fil-A standard of Customer Service, sales building through personal relationships with the community, fundraising for a variety of schools and non-profit organizations, preparing and executing in and out of store events on a weekly basis, obtaining, organizing, and scheduling daily catering activities, all with the purpose of increasing ticket average, transaction count, and overall inside and outside sales.
Achievement in Position: Obtained highest sales volume increase in state of Arizona at record 15.4% in 2009.
My FSU Ranked 4th for sales growth in the West Coast Region.
First Cup, LLC dba Dunkin DonutsGilbert, AZAssistant Manager08/2008 to 06/2009
My duties include; assisting in the hiring, training, and management of 15-60 employees with an emphasis on premier customer service and relationship building, forecasting future sales and labor cost, cash handling, running reports using the Radiant/Blue Cube computer systems, and being an active leader in the grand opening of two restaurants within a 6 week period.
Achievement in Position: Was promoted to Assistant Manager Position within 6 weeks of hire date. Later during complete company pay-rate reduction, I was one of 6 out of 300+ employees that retained their pay-rate do to my valued contributions and strong work ethic in the company.
Springs of Life Christian BookstoreMurrieta, CAManager02/2007 to 04/2008
My duties include; overseeing up to 12 employees/volunteers, creating employee training programs, shift scheduling, ordering product, interacting with vendors and customers on a consistent basis, managing inventory control, organizing store layout and design during remodeling, efficient and effective problem solving, budgeting and forecasting future sales, accounts payable/receivable, and using the Bookstore Manager computer program.
Achievement in Position: When I was first hired, store was $30k in the red and within a 14 month period, during a complete store remodel, I was able to bring the store up to be 50k in the black.
Temecula Valley Bank Construction LendingTemecula, CALoan Assistant/Processor03/2003 to 03/2007
My duties included; collecting, retaining, filing, and organizing large amounts of personal financial information for individuals and corporations; finishing to completion the detailed process of construction loan approval; communicating clearly and courteously with customers, financial brokers, and mortgage/escrow companies in a timely manner; and office duties including large copy jobs, typing legal documents, and letter writing.
degree:Recreation and Tourism ManagementCurrentStudent at Central Arizona CollegeRecreation and Tourism Management