Enthusiastic Sales Associate with more than 12 years' experience. Highly professional with extensive training in effectivemerchandising, sales and customer service techniques. Customer service professional dedicated to effective team management and customer satisfaction. Lead efforts to drive sales revenues to exceeding sales quotas develop a client relationship with recurring shoppers. most importantly delivering outstanding customer service and provide customer with an overall positive store experience.
Skilled in call center operations
Multi-line phone operation proficiency
Exceptional workflow management
Retail sales professional
Opening and closing procedures
Customer service focus
RECEPTIONIST/STUDENT01/2015 to 02/2016 MARINELLO SCHOOL OF BEAUTY – 5001 E BONANZA RD #110 LAS VEGAS, NEVADA 89110
Alerted customers to upcoming sales events and promotions.
Followed up with over 20 customers each week to verify that they were satisfied with purchases.
Managed all front desk tasks, including the maintenance of client records
Responded to all customer inquiries thoroughly and professionally.
Gained essential knowledge of cosmetology
Cut, colored and styled clients' hair with precision and expertise.
Expanded client base by 85% through direct referrals.
Sold and promoted hair care products and cosmetics.
Assessed customer needs and gave advice about hair style and color options.
Styled hair for large events such as annual fashion shows and special hair expos.