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Receptionist/Room Technician Resume Example

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CW
RECEPTIONIST/ROOM TECHNICIAN
Summary

Knowledgeable and experienced in caring for and exercising both large and small animals. Successful at handling needs animals with strong organizational, planning and problem-solving abilities. Ready to commit expertise to support animal needs and business objectives as a Brand Inspector.

Skills
  • Operations support
  • Documentation proficiency
  • Technical guidance
  • Computer-based dispatch systems
  • Police department procedures
  • Information documentation
  • Map reading abilities
  • Critical thinker
  • Basic life support knowledge
  • Collaboration
  • Customer service
  • Lab animal restraint
  • Halter placement
  • Subcutaneous injection
  • Intramuscular injection
  • Hoof care
  • Grooming
  • Caring for livestock
  • Corralling
  • Round-pen work
  • Maintenance & Repair
Experience
07/2020 - CurrentReceptionist/Room TechnicianVertex Education | Phoenix , AZ
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 50-85 animals per day.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
  • Prepared and reviewed records and consent forms.
  • Prepared and labeled medications and informed client of administration techniques.
03/2015 - 07/2020Special Education ParaprofessionalVertex Education | Mesa , AZ
  • Affirmatively communicated and promoted positive attitudes with every student.
  • Collaborated with teacher to develop effective, individualized learning strategies.
  • Escorted students to restroom cafeteria, outside to playground and on field trips.
  • Supervised test taking and graded papers.
  • Managed class of 20-30 students when teacher stepped out of room.
  • Met one-on-one with autism students, utilizing customized behavioral plans.
  • Managed class of 20-30 students when teacher stepped out of room.
  • Spoke with parents to discuss student progress and coordinate meetings.
  • Provided students with personalized educational, behavioral and emotional support.
  • Administered minor first aid to injured students and notified school nurse to render additional aid.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
02/2013 - 02/2015Special Education ParaprofessionalUniversity Of Washington | Seattle , WA
  • Affirmatively communicated and promoted positive attitudes with every student.
  • Collaborated with teacher to develop effective, individualized learning strategies.
  • Escorted students to restroom cafeteria, outside to playground and on field trips.
  • Advised instructor regarding student behavior or issues that required immediate addressing.
  • Supervised test taking and graded papers.
  • Managed class of 30-40 students when teacher stepped out of room.
  • Met one-on-one with autism students, utilizing customized behavioral plans.
  • Spoke with parents to discuss student progress and coordinate meetings.
  • Provided students with personalized educational, behavioral and emotional support.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Communicated effectively with educators from various grade levels.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Administered minor first aid to injured students and notified school nurse to render additional aid.
  • Promoted language development skills through reading and storytelling.
  • Encouraged students to be understanding of and helpful to others.
02/2005 - 01/2013Police DispatcherCity Of Arvada | City , STATE
  • Received and processed 9-1-1 emergency calls to dispatch emergency services.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Dispatched police units to respond to emergent situations with established procedures.
  • Maintained contact with units on assignment to deliver further assistance and support when needed.
  • Responded to emergency calls routed by automatic distribution system.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Used radio, telephone and computer system to update first responders with new information.
  • Assisted departments with special requests such as BOLOs.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Education and Training
Some College (No Degree): Fire Science / EMS / First Responder
Red Rocks Community College | City
Additional Information

After Graduating High School I went on to a 4 year university on a softball Scholarship. After one semester, I figured out that I wasn't succeeding in the University setting and I decided to come home. Once I returned from the University I realized that I had no idea what I wanted to do with my life, so I signed on to work at a Guest Ranch in Fairplay Colorado (in the dead of winter) as a Ranch Hand. At this facility we ran several head of horses, cared for their needs, maintained that facility to include: buildings, fence, corrals and equipment. Once the weather turned, I went on to work at another Guest Ranch, this time in Shawnee Colorado. It was here that We did guided hunts, trail rides, and cared for the the needs of animals, to include: foaling, weaning cattle, feeding, doctoring etc. We were also responsible for maintaining that grounds, fence, corrals and trails. I gained a love for large animal care working at these facilities, and once I had children I had to take on a "responsible" job....so I became a Police Dispatcher. Once my daughter became old enough, I got her into horses and I managed to become involved at each facility she rode with. I would help saddle horses, groom the facility, care/doctor the animals etc. I have owned livestock for a very long time, and have manged to balance the care and need of the animals with the care and need of my family and also work. Now that I'm older and have raised my children....I am coming up on having a empty nest. I am both exciting and sad, excited to have the potential to pursue the opportunity to became a Band Inspector (something I've always wanted to do), and sad because my children have grown-up and moved on.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Length

Resume Overview

School Attended

  • Red Rocks Community College

Job Titles Held:

  • Receptionist/Room Technician
  • Special Education Paraprofessional
  • Police Dispatcher

Degrees

  • Some College (No Degree) : Fire Science / EMS / First Responder

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