Currently obtaining license as a certified Medical Assistant. Gaining professional job experience that can improve performance. Moderate experience with fast-paced environment, handling confidential paperwork, and providing quality patient care. Trustworthy caregiver providing patients with insurance and mannered professionalism.
Charting: files and EMRs
Understanding medical procedures
Medical terminology knowledge
Familiar collecting biopsies
Knowledge of HIPPA
Quick problem solver
Calm and level-headed professionalism
Receptionist/Medical Assistant11/2016 to 03/2017Dr. Chau, DOWatauga, TX
Answering and transferring calls between 6 lines.
Checking in and out patients after doctor's visit.
Appointment confirmation 24 hours in advance.
Pulling and charting files: keep paperwork updated and tidiness.
Walking patients in and out of rooms.
Responsible for patients medications and directing how much intake, how many
times daily, and where to pick up medication.
Collecting copay and letting patient know deductible before rooming patients.
Keeping office and backrooms tidy and neat.
Medical Assistant01/2016 to 05/2017Alliance DermatologyArlington, TX
Scheduling and confirming appointments daily.
Answering multiple lines of phone calls.
Pulling and filing patient's charts for the next seven business days.
Assisting the doctor with biopsies.
Checking patients in and rooming before the doctor visits with them.
Checking patients out after doctor visit: guide patients on medications, making
next followup appointment, and taking patient's payments of doctor visit.
Cleaning weekly and stocking up rooms.
Hostess/Server10/2015 to 10/2016Geisha Hibachi and SushiPlano, TX
Greet and guide consumer to the dining room.
Pick up phone calls, handling carryout orders, directions, or questions.
Understand rotation of tables for servers and make sure servers have even
number of tables.
Tidy the front/bar area making to be presentable when consumer is seated.
Always greet client with positive attitude when entering company.
Receptionist/Sales Consultant09/2015 to 10/2016Renew Beauty Med SpaDallas, TX
Manage medical records into file for aestheticians and confirm file records.
Answer incoming calls and call backs for appointment confirmations.
Assist clients what to do before starting treatments.
Make sure scheduling appointment times are according to schedule and
Data entry in workbooks such as Microsoft Word, Excel, and Quickbook.
Medical sales consultant for products and medical treatments.
Organized files and update information daily records into the system.
Daily confirmation calls to remind consumer of appointment.
Medical Attacher12/2013 to 08/2015Lexa RecordsSouthlake, TX
Record/attach paper file documents scanned from hospitals to electronic
Distinguish medical records and categorize specific comments.
Attaching 200-600 medical records per day.
Nail Technician/Receptionist09/2013E NailsFort Worth, TX
Answer phone calls and make appointments with client.
Licensed to do nails like manicure, pedicures, full/solar sets, and etc.
Clean after client is done and make sure station meets the cleaning needs.
Ask clients whether they are comfortable.
Organize supplies and clean thoroughly to make sure in good use.
Receptionist07/2011 to 10/2013Farmers Insurance CompanyHurst, TX
Answer phone lines and set appointments with the agents for the consumer.
File all paperwork into computer system and organize alphabetically file names
and worked with programs like Microsoft, Quickbook, etc.
Responsible for dealing with insurance companies for consumers.
Clean bathroom and break room once every day.
Greet and assist walk-in consumers.
E Nails [September 2012 - December 2013].
Server02/2008 to 06/2011Phuong's Restaurant Haltom City, TX
Pick up calls and converse with consumers to make order is correct.
Prepare food by clearing residues, checking food from order, and making sure
food is presented correctlyfrom the kitchen onto the dining table.
Take orders from customers and making sure consumers get what they asked for.
Clear table after customers are done with their food and clearing the busy table.
Greeting the consumer as they walk in and depart as they leave.
Receptionist/Front Desk12/2016Lesia Fancy Nails and SpaFort Worth, TX
Scheduling/confirming appointments and answering busy phone lines.
Collecting charges and checking client's transactions.
Opening and closing the spa.
Welcoming clients to technician's stations with a choice of beverage and
Keeping the spa polished and tidy.
Making sure beverages and inventory of supplies stocked.
Helping clients have a better understanding of each service and giving the best
option for client in order to make the service content.
Education and Training
High School Diploma2011Nolan Catholic High SchoolFort Worth , TX
Associate of Science2017Collin County Community CollegePlano, TX
Speak and read in Vietnamese language and fluent in English.