Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Welcoming Front Desk Associate with seven years of experience in hospitality. Extensive knowledge of customer relations and commitment to individualized care. Successful at multitasking and bookkeeping.
Certified teacher, Grand Canyon University - current
I am caring and compassionate towards others with a heart to teach. Ability to think outside the box and create accommodating solutions in unique situations. I am able to work independently and also thrive in a team setting. I have developed excellent communication skills and can connect with a variety of personalities and backgrounds. I am dependable and can be called upon to go above and beyond the status quo. I have had a clear vision of my career path since a very young age. Lastly, I have a great sense of humor and I am very personable.
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