To date, my career and experience has given me great
opportunities to learn and grow both personally and professionally. I've proven
to be an agile, dependable, detail oriented and an enthusiastic professional,
someone employees come to with issues or questions. I hold myself to high
standards and in return am driven to achieve great results while focusing on
continued improvement, solving challenges while keeping a positive attitude.
Active listening skills
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Customer service expert
Microsoft Excel, Outlook and Word
Adaptive team player
I have continuously moved up in the company and was awarded Customer Service Representative of the year in 2014.
Presto-XOmaha, NEReceptionist06/2007 to 09/2009
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
daily activity reports for all technicians.
service calls to local service centers.
statements and invoices to be mailed out.
Presto-XOmaha, NEAccounts Receivables Clerk10/2009 to 02/2013
Coded the general ledger and processed vendor invoice payments.
Deposited third party checks, as well as monthly reserve transfers.
Balanced batch summary reports for verification and approval.
Researched and resolved billing and invoice problems.
Printed statements and invoices to me mailed out.
delinquent accounts to a 3rd party collector.
Trained new employees on phone and billing functions.
Presto-XOmaha, NEContracts Admin03/2013 to Current
Review and enter all documentation for product and service sales for 28 service centers.
Work closely with the sales team to achieve efficient billing for the customer.
Updated database with customer and sales information.
Established new customer accounts.
Maintain electronic and paper files.
High School Diploma2005Lewis Central High School, Council Bluffs, IA