receptionist resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Expected in 06/2025 to to
Bachelor of Science: Biological Sciences
Florida International University - Miami, FL
Expected in 06/2021 to to
High School Diploma:
Barbara Goleman Senior High - Miami, FL,
  • Graduated with 3.71 GPA
Professional Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

  • Bilingual
  • Telephone etiquette
  • Office administration
  • Documentation and reporting
  • Appointment scheduling
  • Multi-Line Telephone Systems
  • Conflict Resolution
  • Verbal and written communication
Work History
09/2021 to 01/2022
Receptionist Touchstone Communities Bandera, TX,
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Enhanced office productivity by handling high volume of callers per day.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
04/2021 to 10/2021
Receptionist Touchstone Communities Big Spring, TX,
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Performed basic daily bookkeeping tasks.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Asked customers questions to meet special requests.
  • Used Zenoti to process appointments, check-ins and check-outs.
  • Maintained cleanliness and organization of front desk area.
06/2018 to 08/2019
Junior Summer Counselor Don Shula's Athletic Club City, STATE,
  • Completed 297 Service Hours
  • Maintain a safe play environment.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Assist in preparing food, serving meals, and refreshments to children.
  • Create developmentally appropriate lesson plans.
  • Perform first aid or cardiopulmonary resuscitation (CPR) when required.
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Extra curriculars
  • Dance Creations Dance Academy (2006-2017)
  • BGHS Cheerleading (2020-2021)
  • BGHS Medical Leaders of Tomorrow (2019-2021)
  • NOVA Achieve In Medicine (AIM-High) Summer Program
  • Phi Delta Epsilon – International Medical Fraternity - Florida International University
Native or Bilingual
Native or Bilingual

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Resume Overview

School Attended

  • Florida International University
  • Barbara Goleman Senior High

Job Titles Held:

  • Receptionist
  • Receptionist
  • Junior Summer Counselor


  • Bachelor of Science
  • High School Diploma

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