receptionist resume example with 5 years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Former Police Officer looking for a change in pace and fresh start in the field of customer service, hoping to better refine my skills and eventually climb the career ladder to a higher position. I bring with me my experience as a police officer that was committed to serving and protecting citizens from crime and dangerous activities. Possessing extensive conflict and crisis prevention training, having specialized in de-escalated situations to provide optimal outcomes for all involved individuals. My quick thinking skills acquired through heavy practical scenarios played out in the police academy helped me in assessing risks and making critical decisions under extreme pressure. I maintained an orderly disposition as a patrol officer with expertise in patrolling, arresting suspects and dispute resolution. Cordial and very responsive with the ability to patrol assigned areas and keep vigilant for suspicious activity. I believe with the skills and experience as a law enforcement officer combined with the skills I already possess in that of customer service and hospitality, I can be a valuable team member in a hospitality environment.

  • Arrest techniques
  • Patrol procedures
  • Calm under pressure
  • Human relations
Education and Training
The New York Film Academy New York, NY, Expected in 05/2016 Associate of Arts : Film And Video Production - GPA :
Atlanta Dental Center - Receptionist
Atlanta, GEORGIA, 03/2021 - Current
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Maintained front office cleanliness and organized supplies to increase productivity.
City Of Rock Island - Workforce Coordinator
Rock Island, IL, 04/2022 - 11/2022
  • Handled all schedule-related requests, including PTO, shift swaps and overtime.
  • Determined appropriate schedules and made proactive adjustments to meet coverage and service objectives.
  • Created and updated different documents, reports and spreadsheets with software such as (Excel).
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Momofuku - Police Officer
New York, NY, 12/2019 - 12/2020
  • Organized and recorded facts to prepare incident reports.
  • Executed search warrants, affidavits and other legal documents.
  • Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
  • Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
  • Shortened criminal investigation lead time and executed operational protocol for criminal and non-criminal violations.
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Patrolled designated districts in patrol cars, on bicycles and on foot.
  • Cultivated working relationships with colleagues, executives and community members to build trust and communication.
  • Responded to major interstate vehicular accidents with fatalities or serious injuries.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the month for outstanding performance and team contributions two months in a row.
  • Promoted from Banquet Server to Bar Server, in less than 12-months
Activities and Honors

Received a scholarship presented by the NCLEWA (North Carolina Law Enforcement Women's Association) in 2019.

Received a recognition award for dedication and work put into criminal law studies.

Had the distinct honor to be included as a member of a film crew for an independent film that showcased at the Cannes Film Festival.

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Resume Overview

School Attended

  • The New York Film Academy

Job Titles Held:

  • Receptionist
  • Workforce Coordinator
  • Police Officer


  • Associate of Arts

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