To obtain employment as a customer service representative .Fifteen years experience in the automotive field excellent reputation with clients knowledgeable and helpful professional taking time to listen to clients needs and gaining trust honest ,reliable, productive , organized someone you can count on ability to maintain a positive interface with technicians providing estimates to clients for increase sales for the company knowledgeable explaining technical information Relevant skills and experience Developed a reputation for excellent customer service. Kept my CSI scores Always in the high 90,s. Always going the extra distance
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Issued paychecks to vendors and suppliers on a bi-weekly basis.Maintained accounts receivable documentation electronically and on paper.Handled cash and deposits using the proper accounting procedures and documentation.Processed payroll, electronic deposits and employee pay adjustments.Provided accurate and appropriate information in response to customer inquiries.Maintained up-to-date records at all times.Appointment making , billing
Collected customer feedback and made process changes to exceed customer satisfaction goals.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.Informed customers about sales and promotions in a friendly and engaging manner.Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.Informed customers about sales and promotions in a friendly and engaging manner.Provided accurate and
appropriate information in response to customer inquiries.Addressed
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