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Receptionist Clerk Resume Example

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RECEPTIONIST CLERK
Education and Training
Expected in 05/2021
High School Diploma
Russellville High SchoolCity
  • 4.0 Un-weighted GPA
  • 4.13 Weighted GPA
  • Completed continuing education at Campbellsville University (28 hours of dual credit classes and currently enrolled in 9 hours)
  • ACT score: English-20, Math-18, Reading 23, Science 19
  • Panther Choice Award Recipient (2019-2020)
  • 2nd Place Regional Broadcast Journalism Recipient
  • 3rd Place Beta Club Spanish Exam
Summary

My objective is to graduate Russellville High School and immediately attend college to major in Mental Health. I plan to make a difference in the world one person at a time. I have always had a great connect with people and I have outstanding communication and management skills. Throughout high school I have excelled with leadership skills and held important positions in, as well as out of the classroom. I am focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Administrative Support
  • Mail Sorting
  • Multi-Line Telephones
  • QuickBooks
  • Scheduling
  • Copying
  • Appointment Setting
  • Filing
  • Appointment Scheduling Software
  • Active Listening
  • Speaking
  • Coordination
  • Social Perceptiveness
  • Time Management
Experience
Receptionist ClerkShane Company | Kennesaw , GA07/2020 - Current
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Rendered information to callers and drafted office emails.
  • Scheduled and confirmed appointments.
  • Managed more than 50 incoming calls per day.
  • Screened for Covid-19 and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Store ManagerDierbergs Markets | Saint Peters , MO08/2017 - Current
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw POS operations and cash management to reduce errors.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Retail Associate219 Main Marketplace | City , STATE03/2020 - 06/2020
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to processtransactions.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
Missionary WorkerLocal Group | City , STATE07/2018 - 07/2018
  • Traveled to Haiti for missionary work with religious organization.
  • Facilitated long-term implementation of community and religious centers in foreign countries.
  • Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
  • Led retreats to spread work and faith of personal religion to different peoples.
  • Met individuals to deliver Bibles, spread word of Christ and lead prayers.
  • Leader of group service project for local coat drive in Russellville, KY
Activities and Honors
  • Varsity Cheer- 11 and 12 grades
  • Varsity Soccer- 9, 10 11 & 12 grades (Team Captain Senior Year)
  • Varsity Track- 10 grade
  • Future Business Leaders of America- 9, 10, 11 & 12 grades
  • Local Chapter Secretary- 9, 10, 11 & 12
  • Region 2 Secretary- 11 & 12
  • Attended Business Conference in New Orleans 2017
  • Attended Leadership Conference in Chicago 2018
  • Attended Leadership Conference in Washington 2019
  • Beta- 9, 10, 11 & 12
  • Spanish Club- 10
  • Class Secretary- 10, 11 & 12
  • FCA- 9, 10, 11 & 12
Volunteer and Missionary Work
  • First Baptist Youth Group
  • New Friendship Mission Team
  • Church Volunteer
  • 100 Mile Bicycle Volunteer
  • Annual Rotary Club ham and bean dinner (Fundraiser for scholarships for local high school kids)
  • Cameron Hesson Senior Photography Rep
  • Southern Kentucky Arenacross Volunteer
Interests
  • Soccer, Cheer, Track, FBLA
  • Spending time with family and friends
  • Ministry
  • Mission Trips
  • Mental Health
  • Business Management
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How this resume score could be improved?

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84Good
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Resume Overview

School Attended

  • Russellville High School

Job Titles Held:

  • Receptionist Clerk
  • Store Manager
  • Retail Associate
  • Missionary Worker

Degrees

  • High School Diploma

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