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receptionist cashier customer service representative resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Certified Nursing Assistant offering 15 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with Nursing Assistant certification. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Skills
  • Infection control procedures
  • Documentation procedures expert
  • Patient relations
  • Monitoring fluids
  • Grooming and bathing assistance
  • Collecting vital signs
  • Collecting specimens
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Performing patient intakes
  • Helping with medication
  • Respiratory equipment training
  • Catheter change and preparation
  • Understands medical procedures
  • Bilingual in English/Spanish
  • Understands mobility assistance needs
  • Charting expertise
Experience
Receptionist/Cashier/Customer Service Representative, 12/2015 to 11/2021
Pih HealthFillmore, CA,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Received payments for products and issued receipts.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Answered customer quests, provided store information and escorted to desired store areas.
Certified Nursing Assistant, 01/2019 to 03/2021
The Kemtah GroupHerndon, VA,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
Administrative Assistant, 11/2018 to 02/2021
Ascension (System Office)Ooltewah, TN,
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained inventory in supply closet to prevent shortages.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Certified Nursing Assistant, 03/2021 to Present
Bridgeway Health ServicesCity, STATE,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Delivered personal nursing assistance in pre- and post-operative situations.
Education and Training
GED: , Expected in 05/1991 to Anthony High School - Anthony, TX
GPA:
: Nursing Assistant, Expected in to Canutillo Healthcare - Canutillo, TX,
GPA:
Associate of Science: Nursing , Expected in to El Paso Community College - El Paso, TX
GPA:

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Resume Overview

School Attended

  • Anthony High School
  • Canutillo Healthcare
  • El Paso Community College

Job Titles Held:

  • Receptionist/Cashier/Customer Service Representative
  • Certified Nursing Assistant
  • Administrative Assistant
  • Certified Nursing Assistant

Degrees

  • GED
  • Some College (No Degree)
  • Associate of Science

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