Receptionist/ Billing Clerk was Medical Data Entry Clerk proficient in medical billing, coding and transcription. Billing and payment processing expertise with 55 WPM typing speed. Quality-focused Billing Clerk offering 4 1/2 years of experience in data processing, coding and transcription.
Microsoft Office proficiency
Excellent communication skills
Advanced clerical knowledge
Multi-line phone proficiency
Administrative support specialist
Medical Billing and Coding
Filing and data archiving
Promoted to Billing Clerk after 5 months of employment. Was also a Medical Assistant during the 4 years I was employed.
Receptionist/ Billing Clerk, 11/2011 － 05/2016Southwest Urgent Care Center － El Paso, TexasAs a receptionist my job was to register patient demographics, verified their insurance eligibility and benefits, collected payments, answered telephone calls for patient inquiries, and provided patients with as much information about their Urgent Care benefits as available. As a biller and coder on a daily basis I entered charges using ICD-9 and ICD-10 codes. Billing also included serving as the point of contact for Attorneys and Worker's Compensation cases we provided services to. Processing and entering payments on a daily basis. I also processed medical records for other doctors and attorneys who need them for court cases. I verified eligibility of benefits for patients needing to be seen at once and also created an estimate of payment report for them. Verified that information in the computer system was up-to-date and accurate. Compiled statistical information for special reports. Created monthly reports for records, closed terminated records and completed chart audits. Identified and resolved system and account issues. Developed and created a more effective filing system to accelerate paperwork processing.
Program Specialist I, 10/2004 － 01/2008Austin Independent School District － Austin, TexasMy job was to help at risk or homeless students in school while providing them with transportation, free lunches, clothing, shelter, school supplies, and tutoring opportunities. Along with data entry I also had to schedule appointments and interview potential clients. For the holidays I provided holiday services to families in need, delivered food to shelters, and assisted low income families.
Clerk IV, 01/1997 － 11/2001Texas Department of Human Services － El Paso, TexasI worked as a Receptionist and switchboard operator. My duties included filing, scheduling, data entry, and screened applications for food stamps, medicaid, and tanf. I also served as a mentor and assisted supervisors and caseworkers in various administrative tasks.
1996State of Texas Assessment Volunteer Program － El Paso, Texas, USGED
2011Western Technical College － El Paso, Texas, usAssociate of Applied ScienceMedical Assistant
ICD-9, ICD-10, Processing of medical records, Worker's compensation billing, Insurance billing, billing and coding, insurance payment processing, verification of benefits, excel, MS word, scanning, faxing, coping, customer service and Bilingual can read, write, and speak in Spanish.