Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Driven and compassionate healthcare professional with experience in urgent care, specifically in customer service and medical charting. Continually building skills and understanding in a fast paced healthcare environment with patients as well as insurance. Accountable for a positive visit experience that will have a beneficial impact to the community members that require use of the facilities. 
  • Confident public speaker
  • Conflict resolution
  • Patient-oriented
  • Relationship and team building
  • Cultural awareness and sensitivity
  • Proven patience and self-discipline
08/2017 to Current
Receptionist Behavior Health Network Ware, MA,
  • Keeping current on advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options
  • Established and maintained positive relationships with residents, families, other area health care providers, physicians and community at large
  • Jumped in to fill gaps for on call rotation when necessary
  • Evaluated patient care procedural changes for effectiveness
  • Tasked with charting for every patient, checking each one in and out, and ensuring billing is correct for insurance
09/2016 to 06/2017
Delivery Driver Ocean Beauty Medford, OR,
  • Preparation, loading, and delivering of windshields to customers all over the Pacific Northwest, interacted with them, billed and prepared paperwork, and handled returns.
  • Required flexibility and competency in scheduling as well as learning new routes and efficiency 
  • Served as an essential liaison between management, warehouse workers and the community.
06/2016 to 09/2016
Grounds Keeping Wegmans Food Markets Gainesville, VA,
  • Worked both solo and with a partner on various projects around campus to maintain and improve both the look and safety of the area.
  • Responsibilities included cleaning trash, weed eating, fixing broken sprinklers and pipes, mowing, edging, trimming hedges, and pest control
  • Required frequent communication and coordination between employees to both do the job correctly and know which area to work in.
05/2010 to 09/2011
Sales Associate General Nutrition Center City, STATE,
  • Collaboration with other team members on special products and events.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Fielded an average of 25 customer service calls per day.
  • Increased sales by 10% over 1 year period.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer as well as bank deposits
  • Learned about each product in order to understand each individual customer's needs and how to meet them.
Education and Training
Expected in 2018
BBA: Health Services Administration
Eastern Washington University - Cheney, WA
Coursework in Health Services
Coursework in Human Resources
Coursework in Health Service Policy and Analysis
Minor in Japanese 
Minor in Psychology
Minor in Business
Japanese: Conversational, reading *Spanish: Basic understanding
Healthcare: eHR, computerized charting, insurance billing, prescription assistance People skills: sympathetic active listener, problem solver, works well with groups

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Resume Overview

School Attended
  • Eastern Washington University
Job Titles Held:
  • Receptionist
  • Delivery Driver
  • Grounds Keeping
  • Sales Associate
  • BBA