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RECEPTIONIST / ADMINISTRATIVE ASSISTANT Resume Example

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RECEPTIONIST / ADMINISTRATIVE ASSISTANT
Experience
KNOA'S FLOORINGHouston, TXRECEPTIONIST / ADMINISTRATIVE ASSISTANT08/2014 to 06/2015
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Trained new employees on multiple accounts, billing programs and data entry software.
  • Processed accounts receivable.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Performed accounts receivable duties including invoicing.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
  • Contacted accounts regarding unpaid and underpaid accounts to resolve any issues.
  • Answered and quickly redirected up to 150+ calls per day.
  • Directed guests and routed delivery services.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
JASON JIMENEZ INSURANCE AGENCYHouston, TXCUSTOMER SERVICE REPRESENTATIVE08/2012 to 02/2014
  • Develop base for long term sources of clients by using referrals, occupational, and special- interest groups to compile lists of prospects.
  • Approach potential clients by utilizing mailings and phone solicitation.
  • Obtain underwriting approval by completing applications of coverage.
  • Explain advantages of various policies to promote sale of insurance plans.
  • Schedule meetings / appointments.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
  • Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
BEST BUYRichmond, TXCUSTOMER SERVICE REPRESENTATIVE09/2010 to 08/2012
  • Processed return and exchange transactions.
  • Answered all incoming phone calls; assisted with customer's needs.
  • Placed product orders for customers by using POS systems.
  • Set up deliveries and installations in customer's home.
Education
LONE STAR COLLEGE
Languages
Write, speak and read fluent English and Spanish.
Skills
accounts receivable, administrative, Approach, Articulate, Attention to detail, billing, Excellent communication, clients, Customer service, data entry, Database management, delivery, fluent English, Filing, insurance, maintain inventory, inventory, Invoice processing, invoicing, Team building, meetings, exchange, office, Works, policies, POS, Quick books, read, reception, Spanish, phone, phone etiquette, underwriting
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Resume Overview

Companies Worked For:

  • KNOA'S FLOORING
  • JASON JIMENEZ INSURANCE AGENCY
  • BEST BUY

School Attended

  • LONE STAR COLLEGE

Job Titles Held:

  • RECEPTIONIST / ADMINISTRATIVE ASSISTANT
  • CUSTOMER SERVICE REPRESENTATIVE

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