Dedicated and focused Receptionist/Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Santa Pena Academic Achievement Award
Microsoft Office proficiency Time management
Meticulous attention to detail Strong interpersonal skills
Results-oriented Dedicated team player
Self-directed Medical terminology
Mail management Patient charting
Insurance eligibility verifications Self-starter
Successfully planned and executed corporate meetings, lunches and special events for groups of 6+ employees
Receptionist May 2015 to CurrentIgnitionOne － New York, NYManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail.
Receptionist/Administrative Assistant June 2013 to February 2015Doshi Diagnostics － New York, NYCooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Created weekly and monthly reports and presentations. Worked under strict deadlines and responded to service requests and emergency call-outs. Carefully analyzed test results and information gathered during examinations to properly diagnose illnesses and diseases. Closely examined patients' medical history, medication allergies, physical condition and test results to verify necessity of operations and to determine proper procedures. Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment. Strictly maintained the confidentiality of patients, families, colleagues and any sensitive situations. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Wrote clear and detailed clinical phone messages for physicians. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Scheduled radiology exams for patients. Carefully coded disease and injury diagnoses, acuity of care and procedures in an inpatient setting.Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
Cashier October 2012 to May 2013Associated Supermarket － New York City, NYProcessed merchandise returns and exchanges. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Communicated all merchandise needs or issues to appropriate supervisors. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Receptionist June 2011 to July 2011Pearl Studios － New York, NYScheduled, reserved rehearsal space and arranged for accompanists. Maintained the front desk and reception area in a neat and organized fashion
Associate of Applied Science : Office Technologies, 2013Plaza College － Forest Hills, NY, USAssociate of Applied Science: Office Technologies in Medical Office, 2013 Plaza College － Queens Boulevard, Forest Hills, NY, United States Office Administration coursework Coursework in Administrative Technology Coursework in Human Resource Management and Business Administration Santa Pena Academic Achievement Award
Created weekly and monthly reports and presentations
Receptionist, Administrative Assistant, Billing, Invoices, Medicaid, Medical Records, Medicare, Operations, Procurement, Radiology, Receptionist/administrative, Receptionist/administrative Assistant, Scheduling, Cash, Cashier, Customer Service, Its, Retail Sales, Stockroom, Excellent Multitasker, Medical Terminology, Microsoft Office, Ms Office, Office Medical, Self-directed, Self-starter, Simultaneously, Team Player, Time Management, Front Desk, Correspondence, File, File Systems, Greeting, Incoming Mail, Telephone, Associate, Award, Human Resource Management, Office Administration