Receptionist Resume Example
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RECEPTIONIST
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
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Experience
Corvel | Omaha , NEReceptionist06/2017 - Current
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Schnitzer Steel Industries, Inc. | Lakewood , WACashier09/2016 - 06/2017
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Properly verified customer identification for alcohol or tobacco purchases.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Mid-Columbia Medical Center | Hood River , ORChild Caregiver05/2012 - 05/2016
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Secured indoor and outdoor premises to protect children under care.
- Recorded information about behavior, food service and medication dispensing.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Balanced schedules to provide optimal rest, play and educational periods.
- Enforced rules to teach manners and maintain safe environment.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Kept children safe and secure at all times.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Incorporated music and art activities to encourage creativity and expression.
- Assisted children in development of social, communication and problem-solving skills.
- Maintained organized and clean classroom and work areas.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Kroger | Chandler , AZFlorist01/2000 - 03/2010
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Stayed current on the latest floral trends and supplier products by conducting careful research.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Jefferson State Community College | City, StateSome College (No Degree) in Health
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Resume Overview
School Attended
- Jefferson State Community College
Job Titles Held:
- Receptionist
- Cashier
- Child Caregiver
- Florist
Degrees
- Some College (No Degree) in Health
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