receptionist resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Knowledgeable receptionist familiar with front desk operations and secretarial services. Dedicated to business success and adapt at supporting all staff and customer needs. Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Continually stay up-to-date on latest market trends and product changes. Seeking to build upon 5 years of experience in challenging new position. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

  • Interpersonal communications
  • Data entry
  • Recordkeeping and Bookkeeping
  • Office Equipment Operations
  • Open and clear communicator
  • Customer service
  • High efficiency
  • Till accuracy
Education and Training
GCE Certificate (Grade 12): , Expected in 12/2013 to Kabulonga Girls Secondary - Lusaka, Zambia,
9 Certificate: , Expected in 12/2010 to Woodlands A Basic School - Lusaka, Zambia,
Grade 7 Certificate: , Expected in 12/2008 to John Doris School - Lusaka, Zambia,
Bachelor Degree: Banking And Finance, Expected in to University Of Lusaka - Lusaka, Zambia,
Receptionist, 01/2017 to Current
Smartstyle Hair SalonsEl Reno, OK, Zambia
  • Receiving and attending to visitors and clients
  • Deliver excellent customer services at all time
  • Attending to all incoming and outgoing telephone calls
  • Handling incoming and outgoing calls
  • Operating office machines, e.g
  • Fax, Photocopier, Binder etc
  • Requisition and procurement of office supplies e.g
  • Stationery
  • Ensure regular bills such as electricity, water and telephone are paid on time
  • To deal with inquiries in a professional and courteous manner, in person, on the telephone or via email
  • Taking payments from customers in form of cash or credit cards
  • Managing Company Petty Cash
  • Operating the switchboard and directing calls appropriate
  • Report any maintenance issues immediately to the line Manager, including all furniture, fittings and equipment
  • Printing, photocopying and filing of confidential documents
  • Process all quotations by email, telephone, ordinary mail etc
  • Prepare invoices, receipts and deliver orders
  • Ensure that all files are kept up to date; all relevant paperwork has been completed all the end of every shift.
Banquet Assistant, 01/2016 to 12/2016
Giant EagleGrove City, OH, Zambia
  • Assisted the events team with a high number of events and functions
  • Accompanied event's organizer to both internal and external events
  • Promoted events across all social media platforms
  • Supported the events manager with logistical and administrative support
  • Maintained records of all bookings e.g
  • Venue and catering and taking payments where necessary
  • Assisted with creative decisions
  • Attended all meetings to act as a second point of contact
  • Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats
  • Helped set up and dismantle events efficiently through to completion
  • Ensuring all branded items for events arrive on time.
Stores Assistant, 01/2015 to 12/2015
Lafe HotelCity, STATE, Zambia
  • Was in charge of making sure standards for issuing and receiving stock within the store's area of operation
  • Monitored and took inventory on regular basis to compile orders based on par levels or needs
  • Maintained clear and organized records to ensure all reports and invoices are filed and stored properly
  • Was responsible for storage of both food & beverage and operational stock
  • Was responsible for the day-to-day check on the storage facilities for upkeep and hygiene
  • Verified all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received
  • Ensured cleanliness of all areas, keeping storage areas clean and tidy and in strict compliance with hygiene regulations
  • Ensured the quantity requested and the quantity issued always matches
  • Made sure that all Health and Safety precautions particularly related to food and beverage items are observed
  • Perform any other duties as assigned by the management or supervisors.
Cashier, 01/2014 to 12/2014
Lafe HotelCity, STATE, Zambia
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Recorded information regarding all transactions in computer by using by using Microsoft word and excel
  • Worked closely with receptionist to solve problems and handle customer concerns
  • Handled monetary, POS and cheque transactions for clients quickly and efficiently
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Provided outstanding customer care throughout payment receiving and general customer care for optimized levels of service
  • Recording Of daily sales and making sure that sales and cash collected are balancing if not reconciliations would be done.
English: C2
Bemba: C2
Nyanja: C2

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Resume Overview

School Attended

  • Kabulonga Girls Secondary
  • Woodlands A Basic School
  • John Doris School
  • University Of Lusaka

Job Titles Held:

  • Receptionist
  • Banquet Assistant
  • Stores Assistant
  • Cashier


  • GCE Certificate (Grade 12)
  • 9 Certificate
  • Grade 7 Certificate
  • Bachelor Degree

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