receptionist resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

  • Positive Attitude and Energetic
  • Multitasking and Prioritization
  • Customer Service
  • Reliable and Punctual
  • Attention to Detail
  • Customer Service-Oriented
  • Courteous and Professional
  • Organization and Efficiency
  • Appointment Scheduling
  • Verbal and Written Communication
  • Greeting and Seating Clients
  • Computer Proficiency
  • Data Entry
  • Visitor and Customer Relations
  • Multi-Line Telephone Skills
  • Microsoft Office
  • Administrative Support
  • Security Understanding
  • Document Control
  • PC Proficient
Receptionist, 08/2021 to Current
E.A. Sween CompanySouth Bend, IN,
  • Responded to inquiries and housing requests made online, by phone and via email.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Scheduled maintenance work orders for needed repairs throughout facility.
  • Handled rent payments provided residents with receipts.
  • Informed residents of responsibilities as tenants.
  • Coordinated front desk operations and diligently helped in-person visitors sign-in with proper Identification for meetings intakes and tours.
  • Monitored security cameras for entire building and sister buildings.
  • Contacted local emergency departments as needed for any incidents within the property.
Security Professional, 03/2017 to 07/2021
Allied UniversalAlbany, NY,
  • Trained new security officers on safety protocols and company standards.
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Demonstrated public safety dedication by patrolling community events.
  • Responded to incidents of workplace violence and unruly behavior on company property.
  • Supervised network activity and security camera footage to locate potential threats.
  • Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
  • Assisted law enforcement with facility investigations and critical event responses.
  • Scheduled routine maintenance and updates on security programs, cameras and other devices.
  • Monitored internal and external company communication and reported abnormalities.
  • Gathered data from daily logs and incident reports to locate security weaknesses.
  • Maintained and protected owner assets for high-end residential properties.
  • Evaluated employees, baggage and shipments to assess security and compliance.
Foster Care Provider, 01/2001 to 01/2012
Family Focus/ Family Alternatives/NexusCity, STATE,
  • Assisted in completing homework assignments and school projects to support child's education.
  • Prepared monthly reports concerning progress and behavior of children for welfare agencies.
  • Helped reunify birth families through coordinated visitation.
  • Established behavioral modification goals and assessed progress toward goals.
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Counseled parents on proper child-rearing choices.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Attended hearings with victims to provide emotional support.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Reviewed and analyzed violent crime reports to identify crime trends.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 05/2015 to Minneapolis Community And Technical College - Minneapolis, MN
  • Completed Minnesota Cottage Food Program University Of Minnesota received certification January 2021 Course

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Resume Overview

School Attended

  • Minneapolis Community And Technical College

Job Titles Held:

  • Receptionist
  • Security Professional
  • Foster Care Provider


  • Associate of Arts

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