Receptionist Resume Example
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RECEPTIONIST
Professional Background
Patient-focused Laboratory Assistant/Phlebotomist with over 10 years experience working in a busy medical office specializing in critical care, as well as 2 years previous experience as a Medical Assistant. Proven record of reliability and strong ability to communicate clearly and effectively to establish rapport with patients, family and staff.
Skill Highlights
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Accomplishments
Although I am skilled in most duties within a laboratory, my
strongest skills are in phlebotomy with difficult to draw patients. I am more often than
not able to ease the patient, while collecting the samples needed in one stick with
little to no pain.
I am a loyal and hard worker
with a warm and calming personality. I
feel I work well with both patients and their family, as well as my co-workers. I find it rewarding and enjoy being able to
take a process that causes most patients fear or pain, and make it easy
experience for them.
Skills
- Enthusiastic caregiver
- Strong medical ethic
- Strong clinical judgment
- Patient/family focused
- Problem resolution ability
- Clinically trained
- Extensive medical terminology knowledge
- Knowledgeable in OSHA regulations, Joint Commission Requirements, HIPPA Compliance
- Proficient in Microsoft Office
- Medical coding capability
- Qualified in specimen collection/processing
- Finger stick/capillary/venipunture techniques
- Hematology testing capability
- Chemistry testing capability
- Wound cleaning/care ability
- EKG ability
- Skilled in administering injections
?
Professional Experience
ReceptionistJan 2015 to Current
Company Name - City, State
Company Name - City, State
- Perform front desk administrative duties
- Customer service
- Checking clients into their classes
- Scheduling clients
- Microsoft Office software applications
- Excel software applications
- MindBody scheduling software applications
- Daily cleaning/straightening of equipment and location
PhlebotomistFeb 2015 to Sep 2015
Company Name - City, State
Company Name - City, State
- Collected blood samples through venipuncture draw
- Performed lab tests and communicated results.
- Performed pregnancy tests and sent specimens for laboratory testing.
- ?Measured urine specimens and delivered them to the laboratory.
- Tested patients' blood glucose levels.
- Prepared specimens for analysis and established proper chronological priorities in testing
- Collected blood sample through venipuncture and preformed STAT testing on the iSTAT Chem8 analyzer
- Maintained and sterilized all laboratory equipment
- Preformed both daily and monthly quality controls on all laboratory equipment
- Provided caring companionship to elderly and developmentally disabled patients.
- Entered data through EMR charting and Merge Laboratory software
Laboratory AssistantAug 2010 to Dec 2014
Company Name - City, State
Company Name - City, State
- Exemplary Phlebotomy skills Venipuncture draw (vacutainer and syringe)
- Preformed blood, urine, stool, throat, Strep, FLU, and wound cultures
- Collected, processed, and packaged specimens for shipping
- Imported, processed, and executed physician's orders/patient data through EMR charting
- Ran CBC hematology analyzer (Beckman Coulter)
- BRCA I & II specimen collections, patient history/information collection, specimen processing, and packaging
- Prepared, processed, and packaged bone marrow specimens
- Measured urine specimens and delivered them to the laboratory
- Monitored patients with acute conditions
- Performed lab tests and communicated results
- Processed monthly reports for department performance
- Performed pregnancy tests and sent specimens for laboratory testing
- Preformed both daily and monthly quality controls on all laboratory equipment
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Ensured HIPAA compliance
- Prepared for HIPAA and JCAHO reviews
- Coordinated with doctors and registered nurses to best care for patients
- Frequently commended for maintaining the safety, respect and dignity of patients
- Participated in unit based Quality Assurance Program
Private NannyOct 2001 to Aug 2010
Company Name - City, State
Company Name - City, State
- Raised her three children from birth until kindergarten as my own, doing everything it takes to care for a small child
Phlebotomist/Medical AssistantJan 1996 to Oct 2001
Company Name - City, State
Company Name - City, State
- Started IVs
- Preformed capillary and venipuncture draws
- Administered injections
- Ran CBC hematology analyzer (Beckman Coulter)
- Ran chemistry specimen analyzer (Beckman Coulter)
- Administered EKGs
- Administered Holter Moniters
- Administered Stress Test
- Organized, updated and maintained over 200 patient charts
- Recorded patients' medical history, vital statistics and test results in medical records
- Escorted patients to examination rooms and prepared them for physician exams.
- Prepared specimens for analysis and established proper chronological priorities in testing
- Performed lab tests and communicated results
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Prepared for HIPAA and JCAHO reviews
- Ensured HIPAA compliance
Education and Training
Laboratory AssistantMay 1999City, StateLouisiana Certification Received certification through a workmanship program with Cardiovascular Institute of the South
PhlebotomistMay 1996City, StateCertification Received certification through a workmanship program with Cardiovascular Institute of the South
NursingSoutheastern Louisiana University - City, StateCoursework in Nursing. Completed required classes in nursing curriculum, then left while on waiting list for clinicals due to financial difficultly
High School Diploma1993Terrebonne High School - City, State
References
- Dr. Robert Gamble, MD (985) 381-3240, Professional reference
- Dr. Harry McGaw, MD (985) 855-5232, Professional reference
- Dr. Sarah A. Haydel, MD (985) 226-8851, Professional/Character reference
- Dr. Robert Alexander, MD (985) 804-7756, Character reference
- Dr. T. Christopher Berry, MD (985) 870-7902, Professional/Character reference
- Amber Berry, NP (985) 870-7901, Professional/Character reference
- Jeanne Gernon, RN (985) 852-8692, Co-worker/Character reference
- Sonya Celestine, MA (985) 870-0160, Co-worker/Character reference
- Valerie Manns (985) 856-0382, Former Patient/Character reference
- Heather Vowell (985) 688-9690, Character reference
- Anne Lugenbuhl (985) 226-1110, Character reference
- Celia Thibodaux (985) 870-7475, Character reference
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Resume Overview
School Attended
- Southeastern Louisiana University
- Terrebonne High School
Job Titles Held:
- Receptionist
- Phlebotomist
- Laboratory Assistant
- Private Nanny
- Phlebotomist/Medical Assistant
Degrees
- Laboratory Assistant May 1999
Phlebotomist May 1996
Nursing
High School Diploma 1993
