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Receptionist Resume Example

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RECEPTIONIST
Skills
  • Data Collection/Clinical Documentation
  • Regulatory Compliance
  • Time management
  • Training
  • Customer Service
  • Patient Care
  • Postoperative Care
  • Infection Control
  • Collecting vitals
  • Patient and family advocacy
  • Relationship Building
  • Patient management
  • Intravenous therapy
  • Preventative health
  • Organization and Planning
  • Current NH emergency licensure with State Board of Nurse Examiners
Certifications
  • Registered Nurse
  • BLS certified
Professional Summary

Dynamic Nursing Student with 5+ years of healthcare experience and strong academic performance. Eager to build upon success in areas such as patient care and surgical clinical skills. Noted for attention to detail, work ethic and team mindedness. Efficient and reliable Licensed Nursing Assistant with 2.5+ years of experience in Med Surg. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Proficient and caring Nursing team member. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Familiar with advanced medical terminology and procedures. Enthusiastic Registered Nurse eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the medical field. Caring and compassionate Nurse well-versed in anatomy and physiology and nursing fundamentals. Responds to emergencies with grace and efficiency. Demonstrated success in effectively delivering superior care to multiple patients, balanced with high-volume task load.

Work History
August 2020 to Current
ReceptionistCompany Name, City, State
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Triaged incoming calls on 32-line phone system and directed to departments based on customer needs.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Collected, sorted, distributed and sent mail and packages.
  • Created/Updated reception desk guide.
May 2020 to August 2021
LNACompany Name, City, State
  • Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel.
  • Checked and recorded vital signs of patients and reported changes in patients' behavior or conditions.
  • Participated in development of Patient Care Plans for patients experiencing COVID-19.
  • Maintained best-in-class standards for individualized care in 16-bed COVID-19 step down unit by continuously checking in with patients and quickly providing care.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
August 2017 to May 2020
LNACompany Name, City, State
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Maintained best-in-class standards for individualized care in 32-bed unit by continuously checking in with patients and families and quickly providing care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
May 2016 to September 2017
LNACompany Name, City, State
  • Maintained best-in-class standards for individualized care in 68-bed unit by continuously checking in with patients and families and quickly providing care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Promoted good oral and personal hygiene by aiding elderly patients with shaving, bathing and teeth brushing.
Education
Expected in May 2021Associate of Applied ScienceNursingNHTI - Concord's Community College, City, State
June 2016High School DiplomaGoffstown High School, City, State
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Resume Overview

School Attended

  • NHTI - Concord's Community College
  • Goffstown High School

Job Titles Held:

  • Receptionist
  • LNA

Degrees

  • Associate of Applied Science Nursing
    High School Diploma

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