Versatile Receptionist bringing valuable experience in administrative roles, including scheduling appointments and filing important paperwork within Dental and School settings. Possess uncompromising work ethic, time management, organization and prioritization qualities. Certified Microsoft Office Specialist and professional Receptionist achieved in progressive advancement and recognition of outstanding work for leading Fortune 2 companies. Talented Receptionist driven to improve productivity and customer relations with attention to detail and a professional demeanor. Responsible and energetic receptionist offering 2 years of experience in office environments. Worked in warehouse for good companies like Amazon and Wine.com. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Detail-oriented warehouse associate highly efficient in leading shipping and receiving operations. Able to lift over 50 pounds. Flexible schedule and available for all shifts. Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery. Hardworking Warehouse Worker with 2.5 years experience in a warehouse pick/pack fulfillment and distribution environment.
Fluent in English and Tongan
Lifts over 70 pounds
Exceptional problem solver
Basic math skills
Strong communication skills
Shipping and receiving
Packing and scanning orders
Certified Microsoft Office Specialist
Professional and polished presentation
Office equipment operations
Multitasking and prioritization
Shipping and receiving
Recordkeeping and bookkeeping
Organization and efficiency
Microsoft Office Specialist Certified
Scheduling and calendar management
Customer service orientation
Invoicing and billing
File and data retrieval systems
Receptionist05/2017 to 07/2017Aviation Institute of MaintenanceOakland, CAResponded to telephone inquiries from clients, vendors and the public. Welcomed guests and clients in an upbeat and friendly manner. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Oversaw office inventory by restocking supplies and making purchase orders. Represented office personnel and company brand in regular client correspondence. Coordinated daily and weekly schedules and monthly calendar obligations for 1 receptionist. Maintained reception area clean and neat to provide visitors with a positive impression of the company. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock. Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents.
Warehouse Worker11/2016 to 12/2017Wine.comBerkeley, CASupervised material flow, storage and global order fulfillment. Maintained accurate stock records and schedules. Selected products for specific routes according to pick sheets. Processed customs duties and fees quickly to release international shipments. Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. Reported inventory balances and cycle counts in both the ERP and WMS systems. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw hiring and training of 3 new employees each quarter. Received incoming shipments and reviewed contents against purchase order for accuracy. Followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Sold supplies, materials and products to installers and subcontractors. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Removed pallets, freezer boxes and damaged products from returning trailers. Banded, wrapped, packaged and cleaned equipment. Packed containers and re-packed damaged containers. Cleared damaged items and loaded freight.
Receptionist02/2016 to 03/2016Emeryville Dental CareEmeryville, CADirected clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Managed clerical needs of company employees, including copying, faxing and file management. Responded to telephone inquiries from clients, vendors and the public. Welcomed guests and clients in an upbeat and friendly manner. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Oversaw office inventory by restocking supplies and making purchase orders. Represented office personnel and company brand in regular client correspondence. Maintained reception area clean and neat to provide visitors with a positive impression of the company. Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily. Adhered to security requirements by screening visitors, updated logs and issued passes. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents.
Warehouse Worker12/2015 to 07/2016Amazon Fulfillment Center (OAK5)Newark, CARedirected children to encourage safe, positive behaviors. Frequently substituted in office and classroom areas. Organized activities that developed children's physical, emotional and social growth. Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Continually encouraged children to be understanding and patient with others. Coordinated field trips to local parks, fire stations and zoos. Monitored educational progress by keeping detailed individual charts and files. Openly exchanged ideas and materials with coworkers. Used crowd management techniques to create safe and secure childcare environment. Gave individualized instruction. Conducted phone interviews with parents. Monitored supply and material inventory. Set up tables, decorations and refreshments for family events. Led team-building exercises for staff to improve communication and teamwork.
Education and Training
High School Diploma2015Coliseum College Prep AcademyOakland, CA, United States
Activities and Honors
Joined BUILD in 2011, discontinued in 2014
Awarded an award for Science by Mayor Barbara Lee in 2012
Awarded Best Business Written Plan for BUILD in 2013