Receiving Department Manager Resume Example The Home Depot

RECEIVING DEPARTMENT MANAGER

Professional Summary

Reliable retail professional offering 10+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution.

Experienced sales associate with over 42 years of experience in sales and merchandising. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills

Distribution and warehousing
Warehouse management systems
Shipping and receiving
Order picking and processing
Safety and compliance
Loading and unloading
Production planning
Staff supervision

Forklift Operations
Communications
Team building
Problem resolution
Operational improvement
Organization
Customer service
Relationship development

Work History

Receiving Department Manager, 07/2009 to Current
The Home Depot – Jasper, Indiana

Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Reduced waste with staff supervision and using first-in first-out method.
Oversee receiving staff and maintained efficiency in fast-paced environment.
Created and enforced detailed organization processes to increase quality service standards.
Performed freight processing functions, assisting associates with irregularities in freight.
Oversaw and motivated team of 2 employees in receiving to increase efficiency.
Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Trained new staff on job duties, company policies and safety procedures
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Vault Associate, 07/2002 to 07/2009
The Home Depot – Jasper, Indiana

Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Verified deposits, rectified discrepancies and processed end-of-day paperwork.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Accurately and quickly prepared and delivered bank statements, including statements, deposits and ledgers.

Bank Teller, 10/2000 to 11/2002
Gernan American Bank – Jasper, Indiana

Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Promoted products or services to each customer to consistently achieve sales targets.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with compromised debit cards and issued new credentials.
Placed orders for customer checks and verified starting numbers.
Provided customer records on demand, including account statements and copies of checks.
Reconciled cash drawer and resolved discrepancies.
Removed mutilated currency from circulation.
Turned in excess cash to maintain drawer security.
Logged cashier's checks and other transactions to maintain accuracy of account records.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Accessed computerized financial information to answer questions related to specific accounts.
Enthusiastically greeted customers and offered dedicated service during entire transaction.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Audited fellow teller currency to contribute to dual-control procedures.
Counted and packaged currency and coins.

Associate/dept Head Over Hardlines, 07/1978 to 07/2002
Kmart – Jasper, Indiana

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maximized customer interactions by promptly identifying needs and wants.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained organized, presentable merchandise to drive continuous sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.

Education

High School DiplomaNortheast Dubois High School - Dubois, IN

No Degree: General StudiesVincennes University - Jasper, Indiana

Resume Overview

Companies Worked For:

The Home Depot
Gernan American Bank
Kmart

School Attended

Northeast Dubois High School
Vincennes University

Job Titles Held:

Receiving Department Manager
Vault Associate
Bank Teller
Associate/dept Head Over Hardlines

Degrees

High School Diploma
No Degree : General Studies

Receiving Department Manager Resume Example

Resume Score: 80%

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