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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and

contribute to company success. Great Management and leadership skills Also an Adaptable Sales and Receiving Associate with

extensive experience in material handling, inspections and shipping and receiving. Focused

on continual process improvement and cost reduction. Competitive Sales Rep with 4 years in

sales with vast industry knowledge. Independent worker with high energy and great

communication skills.

Friendly Sales Associate adept at working in diverse retail and customer service

environments.

Motivated customer service specialist with over 4 years retail experience in a fast-paced,

team-based environment.

Friendly and enthusiastic Worker who consistently meets customer service satisfaction goals. English speaking Freight Handler with transportation and logistics background. 


Skills
  • People-oriented
  • Goal-oriented
  • Positive and friendly
  • Exceptional time management skills
  • Strong interpersonal skills
  • Excellent work ethic
  • Strong conflict resolution skills
  • Quality inspection
  • Mathematical aptitude
  • Hazardous Materials Endorsement
  • Heavy Equipment Operator Certificate
  • Shipping and receiving
  • Forklift operation
  • Quality assurance
  • Shipping and receiving professional
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Strong client relations
  • Floor set design expertise
  • Deadline-driven
  • Team leader
  • Organized
  • Fast learner
  • Palletizer knowledge
  • Troubleshooting
Work History
06/2013 to 06/2014
Receiving Associate Neiman Marcus Harris, TX,
  • Received, stored and shipped goods and materials.
  • Tagged all inbound merchandise with receiving date.

  • Operated PC and RF-based computer systems with a high level of accuracy.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Operated forklifts and other heavy machinery safely.
  • Picked up incoming stock and delivered materials to designated locations.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Worked night and weekend shifts during holiday season
  • Accurately logged all daily shipping and receiving orders.
  • Greeted customers in a timely fashion, while quickly determining their needs.
03/2004 to 07/2011
Wheelchair Recovery Sierra Pacific Industries Camino, CA,
  • Responded to all customer inquiries thoroughly and professionally.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.
11/2016 to Current
Supervisor Wegmans Food Markets Harwood, MD,

Manage, plan, organize, and direct all employees assigned.

Work with Central Dispatch to develop a linehaul plan to effectively and efficiently moving freight to destinations within UPS company service standards.

Applied leadership and analytical skills to execute company and personal goals.

Demonstrated how to safely lift, lower, and slide packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs

04/2011 to 05/2012
Lot associate Bed Bath & Beyond Delray Beach, FL,

assist customers by loading their vehicles and maintaining a pleasant and clean store entrance and staging shopping carts

05/2012 to 06/2013
Lumber associate Home Depot City, STATE,

Give great customer service, direct customers to products, answering questions about goods, or assisting in purchase decisions. Also perform stocking, organizing, and cleaning duties

06/2014 to 10/2016
Dept Supervisor Home Depot City, STATE,

train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Have strong product knowledge and the ability to lead and develop others. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Education
Expected in 2004
High School Diploma:
Riverdale High - Riverdale, 30274, GA
GPA:

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Resume Overview

School Attended

  • Riverdale High

Job Titles Held:

  • Receiving Associate
  • Wheelchair Recovery
  • Supervisor
  • Lot associate
  • Lumber associate
  • Dept Supervisor

Degrees

  • High School Diploma

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