Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
A highly professional registered nurse with strong interpersonal and communication skills. Organized and efficient team player. Able to multitask, to collaborate with team toward meeting the main goal; to accept constructive criticism and provide efficient customer service; to successfully deal with challenging and difficult situations within her work realm; to apply critical thinking.
Core Qualifications
  • Microsoft Office
  • Internet Research
  • HER system
  • CCMS
  • HF intranet
  • Epaces
  • Outlook E mail system
  • Excel
  • Health Commerse System
  • HF EMR
01/2015 to Current Reassessment /Intake Nurse University Of Pittsburgh Medical Center | Mcsherrystown, PA,
  • Conducts UAS for active members every six months to determine service needs and continued eligibility.
  • Completes reassessment of service needs at the request of the Care Team, Member's family/caregiver to determine if service level(s) needs to be adjusted.
  • Completes Patient Review Instruments/Screens and all required nursing assessments for active members to determine adjustments/updates in Care Plan and/or to assist with nursing home admission.
  • Completes required documentation and enters data into HCS (Health Commerce System/ DOH Software) and CCMS (Care Enhance Clinical Management Software) systems.
  • Coordinates with CMT (Care Management Team or Healthfirst Medical management) to maintain a high level of efficient and effective individualized Care Management operations for members.
  • Serves as a liaison between the member and the CMT; assesses home environment and psychosocial status.
  • Engages with CMT to collaboratively plan, develop and/or modify member's individualized Care Plan(s).
  • Accountable for maintaining a paperless work environment, which includes compiling reassessment package requirements and electronic archiving using Macess Exp Service Module.
  • Handles other duties as assigned including working weekends, overtime and/or working from other Healthfirst locations.
  • Contributes creative solutions and ownership of daily assignments for seamless communication and systematic completion of routine and special projects while representing SHP in the community.
  • Remains current with industry standards as they relate to Medicaid and Medicare.
  • Identifies barriers and develops innovation solutions to ensure quality of member care.
  • Communicates with home care agencies and CMT providing feedback regarding home care issues and the performance of Contract Nurses and Aids.
  • Provides grass roots, community-based training for frail population care including self-care techniques and prevention strategies.
01/2014 to 2015 Field COC nurse Alpine Home Health Care, LLC | City, STATE,
  • Responsible for an assigned caseload of patients, conducting patient visits and coordination, developing and implementing comprehensive care plan for each patient, making adjustments as needed based on clinical changes.
  • Make home visits to assess, evaluate and provide direct nursing care, such as wound care, medication management, insulin administration, teaching related to disease process and offer support, guidance, and instructions to patients and caregivers.
  • Initiate appropriate preventative and rehabilitative nursing procedures, communicate with MD about changes in patient's status and concerns.
  • Identify any safety issues and appropriately implementing necessary changes to keep patient safe in patient's residence.
  • Prepare and maintain clinical progress notes according to Agency's policies and acceptable nursing standards.
  • Case coordinate other needed services (PT, OT, ST, SW, HHA, DME) and make necessary referrals as indicated.
  • Initiate and maintain continuous contact with patient's physician to describe patient's need, status and plan of care.
  • Provide instructions and guidelines to workers providing health and personal care services, including ongoing supervision and evaluation of the services delivered.
  • Coordinate with therapist, home health aides, caregivers to ensure consistent and appropriate care is provided.
  • Establish goals, coordination of services of interdisciplinary team members, evaluate effectiveness and outcomes of care, plan with client/caregiver for discharge from services.
  • Visiting patients in their homes and doing assessments on daily, every other day, weekly or biweekly basis depending on insurance coverage and approval, on whether there are wounds present or whether there is HHA services at the house.
  • Educating patients, caregivers and HHA on disease process and management, medication and diet management, bleeding, safety and fall precautions.
  • Teaching done on usage of glucometers, blood pressure, CPAP and Wound VAC machines.
  • Performing wound care using different kind of dressings from wet to dry to wound vac dressing.
  • Doing skilled nursing care for different kinds of stomas.
  • Removal and insertion of one time application urinary catheter or indwelling one.
  • Coordinating all patient care with case managers, physical therapists, medical social worker, occupational therapist and anyone else involved in that one particular case.
03/2013 to 01/2014 Supervising nurse in group homes ARC Of Rockland | City, STATE,
  • Supervising residential RN s and direct care staff.
  • Assessing the individuals, we serve and providing care.
  • Educating staff and residents.
  • Reviewing charts and making sure all documentation is current
  • CPR instructor
  • Participating in monthly meeting discussions about residents
08/2005 to 03/2013 Staff nurse Neurology Group Of Westchester | City, STATE,
  • Extensive knowledge of neurology disorders (strokes, MS, PD, MG, TN, radiculopathies, neuropathies, migraines).
  • Symptoms and treatment associated with the above.
  • Precertifications for oral and injectable medications.
  • Performing medication refills.
  • Assisting MD with exams.
  • Preparing patients and gathering records prior to exam.
  • Entering clinical information in patient's chart.
  • Taking vital signs.
08/2002 to 08/2005 Staff nurse working in group homes Hurtig Evans Home Care | City, STATE,
  • Monitoring vital signs.
  • Placement of straight urine catheters.
  • Checking blood sugar levels and administering Insulin s.c.
  • Testing urine for ketones and sugar.
  • Intradermal and intramuscular injections.
  • Tube feedings (drip and syringe).
  • Taking care of patients with stomas, nebulizers, epilepsy and hypertension.
Expected in 2010 Associate of Applied Science | Nursing Excelsior Nursing College, Albany, New York GPA:
Expected in 1994 | Nursing Nencho Nikolaev Nursing College, Varna, GPA:
Professional Affiliations
Member, Alumni Association
Fluent in English and Bulgarian, working knowledge of Russian and Spanish
 People skills: enthusiastic people person, advanced problem-solving, great organizational skills,Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos,Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management,  Vendor Management, Writing

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School Attended

  • Excelsior Nursing College
  • Nencho Nikolaev Nursing College

Job Titles Held:

  • Reassessment /Intake Nurse
  • Field COC nurse
  • Supervising nurse in group homes
  • Staff nurse
  • Staff nurse working in group homes


  • Associate of Applied Science

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