Motivated administration professional and excellent communicator who is highly skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert.
Exceptional Organizational Skills
Inter- and Intra-Agency Governmental Relations
Superb Writer and Editor
Creative Problem Solver
Rating Veterans Service Representative (RVSR)May 2010 to Jun 2014 Department of Veterans Affairs － Los Angeles, CAAnalyzes veterans' military records and cross-correlates with legislation in order to make decisions on claims for benefits. Was praised for excellent skill in writing decisions with 100% accuracy. Provides training and consultative advice with VSRs, and actively participates in organizational and training meetings. Advocates for veterans and their beneficiaries.
Field Supervisor/Census Coverage Management (CCM) Team LeaderFeb 2009 to May 2010 United States Census Bureau － Northridge, CAOversaw field operations and supervised 18 personnel. Conducted field training of personnel to successfully operate new technical equipment. Managed schedules and conducted hiring and firing of personnel. Conducted operational training and the swearing-in of over 55 personnel into Federal Government service. Spearheaded logistical plans for the Census Bureau to successfully fulfill operations in Hawaii and large portions of California under extreme time-deadlines for the 2010 Census.
CEO/ProducerMar 2007 to Feb 2009 Ravencroft Productions (Self) － Los Angeles, CAWithout prior experience, after learning immersive filmmaking at Los Angeles Film School, was sought out to be lead producer of 14 films. Wrote, produced, directed, co-edited, and acted in one film. Organized meetings and directed scheduling, budget, location, casting, and all communications calls. Procured necessary equipment for professional film shoots and hired SAG and celebrity actors under minimal budget. In charge of over 40 personnel.
Battalion Signal OfficerJul 2006 to Oct 2006 California Army National Guard － Burbank, CACommunications expert and lead decision-maker in planning, implementing, and executing all aspects of operational communications in both combat and peacetime. Utilized and managed US Army voice, data, and information systems and equipment throughout Battalion based out of San Diego. Wrote and revised memos and communications operations documents.
Executive Officer/US Army LieutenantJan 2003 to Jul 2006 North Carolina Army National Guard － Fort Bragg, NCHand-selected to be Second-in-Command of a company of 400 personnel. Duties included serving as Officer Platoon Leader, entailing disseminating of daily information and job placement to over 30 outranking personnel. Wrote, managed, executed, and distributed orders throughout company regularly. Counseled and mentored personnel of higher and lower ranking. Swore-in personnel in promotions. Served as Bereavement Officer to families of deceased with great sensitivity. Hand-selected to give high-ranking General Officer daily briefings. Other duties included serving as Logistical Officer in managing over $1.3 million USD of rolling stock overseas, and of being the lead assistant to managing operations at the John F. Kennedy Special Warfare Center and School (JFKSWCS).
Communications Special Operator/MaintainerJun 1992 to Jan 2003 United States Army － Fort Bragg, NCTrained, operated, and maintained a great variety of communications equipment to include highly-specialized Special Operations Forces equipment. Served in real-world operational missions around the world. As Non-Commissioned Officer (NCO), was hand-selected to serve as Arms Room NCOIC (in charge) of and personally responsible for over $3 million USD of Special Forces arms equipment servicing over 200 Special Forces personnel in two companies. Served as Paratrooper with over 55 successful Airborne Operations.
Education and Training
MBA, Business Administration2005Webster University － St Louis, MO, USAAdvanced coursework in Business Administration utilizing speed track. Achieved full Master's degree in less than two years' duration.
Bachelor of Science, Psychology/Biology2003Campbell University － Buies Creek, NC, USADual Degree. Pre-Med Track. Dean's List.