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ranch manager resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Friendly and efficient, I have had a number of different job titles over the years but always devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding different standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Positive, upbeat management positions brings more than 10 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Worker Training
  • Safety Practices
  • Condition MoniJessicang
  • Facility Cleaning
  • Documentation Skills
  • Training and Development
  • Team Leadership
  • Verbal and Written Communication
  • Complex Problem Solving
  • Recruitment and Hiring
  • Credits and Refunds
  • Detail-Oriented
  • Honest and Dependable
  • Complaint Resolution
  • Attention to Detail
  • Attentive and Observant
  • Security Team Coordination
Experience
Ranch Manager, 08/2017 - Current
Grimmway Farms Lamont, CA,
  • Worked with owner to determine ranch needs.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Monitored horses' health and temperament for signs of injury and illness.
  • Prepared horses for travel.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Followed precise feeding instructions and schedules for animals under care.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
Offie Assistant/Equestrian Trail Guide, 02/2012 - Current
Horse N Around Trail Rides City, STATE,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Answered phone calls and welcomed visitors to office.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Arranged for tours and expeditions, setting accommodations, transportation, equipment and medical personnel availability.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Inventory Control Specialist/Customer Service Cashier, 10/2017 - 09/2018
Sportsman's Warehouse City, STATE,
  • Investigated and resolved variances with inventory records.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Organized and processed damaged goods according to vendor and manufacturer procedures.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Researched inventory-related discrepancies and made appropriate adjustments in system.
  • Executed cycle counts of materials onsite and reconciled against company reports.
  • Pulled damaged and recalled products for return or disposal.
  • Verified receipt of returned materials to maintain accuracy of vendor credits.
  • Provided top quality control while eliminating downtime to maximize revenue.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Office Manager/Bartender/Security Officer, 08/2011 - 07/2014
Mavericks Santa Rosa City, STATE,
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Verified photo IDs and tickets to allow guests passage.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Established employee payroll files and updated existing files with new information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education and Training
High School Diploma: , Expected in 05/2011
-
Piner High School - Santa Rosa, CA
GPA:
Status -
  • I completed some college classes while enrolled in the Santa Rosa Junior College but unfortunately due to life circumstances, I was unable to finish.

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Resume Overview

School Attended

  • Piner High School

Job Titles Held:

  • Ranch Manager
  • Offie Assistant/Equestrian Trail Guide
  • Inventory Control Specialist/Customer Service Cashier
  • Office Manager/Bartender/Security Officer

Degrees

  • High School Diploma

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