SEARCH

Race and Sports Book Supervisor Resume Example

Resume Score: 50%

Love this resume?Build Your Own Now
RACE AND SPORTS BOOK SUPERVISOR
Qualifications
  • Strong acumen in professional sports
  • Detail oriented
  • Performs exceptionally well independently and as a team member
  • Excellent customer service
  • Critical thinker
  • Proficient in MS Office
Experience
Race and Sports Book SupervisorAug 2011 to Current
Company Name － City, State
  • Utilize excellent customer service skills to accommodate daily customers and preferred VIP guests
  • Generate a positive and memorable experience for guests
  • Handle and resolve guest complaints pertaining to staff members and policies issued by the hotel and department
  • Preserve information of, and access to, customer base and background information
  • Improve customer service ratings through research of lost or misplaced winning wagers
  • Ensure accuracy of all hotel and gaming information
  • Entrusted to adjust wagering lines in accordance with department criteria
  • Authorized to approve wagers of $100,000 and up
  • Maintain knowledge of major professional sports and distribute such information to guests and employees
  • Research statistics regarding teams, player information and weather - i.e. factors that may affect games
  • Supervise up to 20 employees at any given time
  • Promote a professional and friendly work environment for the team
Race and Sports Book Ticket WriterJun 2007 to Aug 2011
Company Name － City, State
  • Efficiently aided up to 150 customers per day during peak season
  • Created an inviting atmosphere for guests
  • Confirmed guests' wagers and precision of bet produced, and money collected or paid   
  • Verified all pertinent information regarding wagering and hotel information was provided to the guest
InternMay 2005 to Aug 2005
Company Name － City, State
  • Directed and aided special events such as photo shoots and promotional events
  • Administered daily scratches and changes to web page
  • Provided data entry support
  • Assisted Simulcast, Promotions and Marketing Directors with daily operations
Sales/Repair/InstructorNov 1999 to Dec 2005
Company Name － City, State
  • Specialized in ice hockey equipment knowledge
  • Customized equipment per customers' requests and requirements
  • Assisted customers with proper fitting of equipment
  • Repaired and maintained customers' equipment to their satisfaction
  • Created relationships with guests to trust the services of the pro shop
  • Worked effectively as team member by aiding coworkers when needed
  • Instructed on ice demonstrations and drills with young hockey players
Education
Bachelor of Science, Animal Science - Race Track Industry Program2006University of Arizona － City, State
Minor in General Business Administration
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of Arizona

Job Titles Held:

  • Race and Sports Book Supervisor
  • Race and Sports Book Ticket Writer
  • Intern
  • Sales/Repair/Instructor

Degrees

  • Bachelor of Science , Animal Science - Race Track Industry Program 2006

Similar Resumes

View All
race-and-sportsbook-manager-resume-sample

race and sportsbook manager

Girdwood, Alaska