queensland government business support officer resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated, professional and engaging Business Support Officer with proactive approach in maintaining business functions and supports. Systematically stays on top of day-to-day administrative functions, financial and HR requirements. Anticipates needs and proactively takes appropriate action to meet deadlines and exceed expectations.

  • Interpersonal
  • Engaging
  • Eye for detail
  • Highly organised
  • Managing multiple priorities
  • Self-motivated
  • Self-managed
  • Determined
  • Flexible
  • Reporting expertise
  • Budget support
  • Financial reporting
  • Project assistance
  • Microsoft Office Suite
  • Process streamlining
  • Improving product quality
  • Creative
Education and Training
The Interior Design Institute Of Australia Warriewood, NSW, Expected in 02/2022 Certificate : Interior Design - GPA :
Tetra Tech, Inc. - Queensland Government Business Support Officer
Chantilly, VA, 2011 - Current
  • Manage the day-to-day administrative and financial functions of the office
  • Monitor expenditure and performance against budget and revenue targets, ensure invoices are paid on time and ensure compliance
  • Monitor all purchase of goods, services, and assets to ensure expenditure is within guidelines
  • Provide advice to the Director on financial administration and budget activities including the coordination and preparation of budget allocations, reporting and cash flow projections
  • Coordinate and monitor the preparation of business planning processes, monthly reports and other information requests
  • Support personnel with the purchase of goods and services using corporate card; process accounts payable using purchase orders and SAP finance
  • Support procurement processes and ensure payment milestones are met
  • Support volunteer engagement including recruitment, registration and training
  • Coordinate meetings and liaison activities with various stakeholders
  • Handle administrative elements of recruitment process and support HR management
  • Support personnel with all HR and payroll related processes,
  • Establish and maintain effective communication between business units and senior management
  • Review and evaluate administrative and reporting systems and recommend improvements to increase their efficiency and effectiveness
  • Coordinate training; WPH&S and Performance Planning and Review
  • Book travel arrangements including flights, accommodation and car hire
  • Coordinate responses to audits, stocktakes and other corporate governance requirements
  • Provide advice on effective and efficient use of utilities and facilities including accommodation, vehicles, telecommunications
  • Train and support temporary personnel leading up to Schoolies (Response) week
  • Support all administrative, HR and operational functions during Schoolies (Response) week
  • Help personnel manage basic IT needs for computers, mobile devices and peripherals
  • Keep back-office operations running smoothly to support business needs.
Dept Of Communities, Child Safety And Disability Services - Administration and Information Officer
City, STATE, 2009 - 2011
  • Liaise with all personnel, Government and non-Government organisations, assist with all finance matters
  • Train personnel with new office procedures, create training manuals and provide ongoing support
  • Provide support to all administrative and operational issues
  • Pay for approved goods and services using preferred Corporate Card method
  • Reconcile extensive Corporate Card transactions
  • Payment of invoices via Purchase Order (SAP R/3) or SSA Finance forms, process goods receipt
  • Monitor approval of Child Related expenditure prior to payment, check correct account codes
  • Review transactions on Transaction Detail Report (TDR) – perform expenditure transfers
  • Manage and monitor fortnightly Foster Care payments, minimise overpayments, collect debts
  • Review and prepare Aged Debtors Report
  • Process and check personnel timesheets
  • Assist with high volume incoming calls and attend to front counter, problem solve and negotiate
  • Provide administration and reception relief at other Child Safety offices
  • Organise and prepare catering
  • Process travel advances and reimbursement
  • Book air travel and accommodation
  • Monitor and allocate vehicle booking requests
  • Maintain service, cleaning, fuel and mileage of leased vehicles
  • Take minutes
  • Order stationery
  • Order and maintain office equipment
  • Reconcile mobile phone accounts
  • Process Petty Cash
  • Create graphic publications, posters and certificates
  • Type case notes and correspondence
  • Follow confidential recordkeeping procedures, filing and records management
Fitness First Robina - Administration Manager
City, STATE, 2005 - 2009
  • Provide detailed customer service; respond to daily membership and account enquiries
  • Hands-on reception assistance; dispute resolution, cash and EFT transactions
  • Prepare, compile and check all new personnel, change of details, terminations
  • Monitor and maintain supply of all club equipment, uniforms, stationery and janitorial needs
  • Prepare banking; reconcile daily takings, investigate discrepancies
  • Maintain database; change existing memberships; update personal and account details
  • Check membership payments; reconcile accounts
  • Document and process all membership refunds
  • Produce daily sales report to track progress; maintain accuracy of figures
  • Compile, calculate and submit detailed month-end reports
  • Prepare, adjust and submit monthly sales commissions
  • Thoroughly proof-read new membership contracts
  • Accurately process new memberships and associated paperwork
  • Efficiently prepare members accounts for fortnightly direct debit run
  • Thoroughly train new administrative personnel and provide ongoing support
  • Provide basic training to new sales personnel; contract procedures and sales process flow
  • Provide Customer Care support; problem solve complicated membership issues.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • The Interior Design Institute Of Australia

Job Titles Held:

  • Queensland Government Business Support Officer
  • Administration and Information Officer
  • Administration Manager


  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: