Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Methodical and competent Quality Assurance Specialist with 10 years of experience in electronic manufacturing and repair with quality excellence. Adept at training new hires and retraining employees and managing the accuracy of all products. Conducts comprehensive independent analyses to identify issues for improvements. Collaborates cross-functionally to support production of high-quality electronic circuit assemblies. Proven record of quality leadership in all facets of production, team performance and project fulfillment. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth.

  • Microsoft Office Suite
  • Project Management
  • Quality Assurance
  • Process Creation and Validation
  • Product Inspections
  • Decision-making
  • Organizational skills
  • Training & Development
  • Reliable and trustworthy
  • Documentation ability
  • Maintenance & Repair
Quality Specialist, 09/2020 - Current
Thermo Fisher Scientific Inc. Houston, TX,
  • Identify cause of failure by testing and diagnosing products and interviewing users.
  • Write and store files about failure analysis and make recommendations to avoid the repetition of similar incidents.
  • Evaluate electrical, thermal, and mechanical characteristics of integrated circuits, components, sub-components, and systems to determine root cause of failure.
  • Develop, record, and preform various failure analysis on systems and components to identify root cause.
  • Develop formal failure analysis report data and findings of complaints for internal and external customers.
  • Performs duties of the Manufacturing Quality Assurance Engineer in his/her absence.
Quality Control Inspector II, 08/2017 - 08/2020
Cox Auto Inc Morristown, NJ,
  • Performs duties of the Manufacturing Quality Assurance Engineer in his/her absence.
  • Prepares and completes FAI reports and inspections.
  • Review and approve process document changes.
  • Build, Verify and optimize AOI programs.
  • Creates process documents during NPI projects.
  • Provides assistance to Engineering as needed.
  • Completes Cross Section, Dye n’ Pry and X-Ray Inspection for Failure Analysis as needed.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Inspected repairs and modifications made to CCA's and Test equipment.
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Rework/Repair Specialist Lead, 09/2013 - 08/2017
Universal Avionics City, STATE,
  • Performed SMT/PTH/PCB/BTC/BGA rework and repairs on assemblies and sub-assemblies.
  • Performed X-Ray Inspections, Zero Ion Ionic testing, board level and final testing, Urethane and Parylene coating, Conformal Coat removal, Media Blast and Dye n’ Pry as needed.
  • Conducted In-Process and Final Quality Inspections.
  • Facilitated the implantation of repair processes and procedures, creating a uniquely qualified rework team and designated rework area within the Repair Department to improve operational safety, productivity, and quality.
  • Performed Process Verifications and First Article Inspections to validate conformance to engineering drawings and specifications.
  • Assisted manufacturing and engineering in failure analysis, vendor evaluations and new project implementation projects.
  • Developed the Parylene Deposition process, Hot Air Process, GSP and BGA Rework processes and provided training to rework personnel and engineering.
  • Prioritized and tracked daily work assignments for the team and reported on the product yields.
Senior Test Operator/Lead, 03/2010 - 05/2013
Schweitzer Engineering City, STATE,
  • Coordinated and lead various departments and trained fellow employees on proper procedures and practices at SEL.
  • Provided flexibility in assisting other departments when staffing issues or red lights occurred due to knowledge and experience in multiple areas, while closely with my senior manager.
  • Provided assistance to Engineering, Final Production Troubleshooting and Product Hospital when needed.
  • Coordinated with management and department supervisors to report and track production flow and priority units to ensure release for on time delivery.
  • Worked with RND engineers on Proto-Types to provide quality repairs, accurate testing and to record data to assist with improvements as needed.
  • Prioritizing and delegating work, daily production reports and training were some of the additional duties I had alongside my normal test and troubleshooting responsibilities.
Education and Training
AS: Engineering Fundamentals, Expected in 2021
Embry-Riddle Aeronautical University - Worldwide Campus,
: Pre-Engineering Program, Expected in
Lewis & Clark State College - Lewiston, ID,
: General Studies, Expected in
Columbia Basin Community College - Pasco, WA,
  • Microsoft Access: Database Design, Queries and Reports Fred Pryor 2021
  • Fundamentals of Project Management Fred Pryor 2021
  • Engaging and Polished Business Writing and Grammar Fred Pryor 2021
  • Microsoft Excel Dashboards Fred Pryor 2021
  • Advanced Microsoft Excel: Macros, PivotTables, Charts Fred Pryor 2020
  • Microsoft Excel Basics, and Beyond the Basics Fred Pryor 2019
  • Eller Economic Development Program Business Certificate 2019
  • CIS IPC-A-610 Class 3 Acceptability of Electronic Assemblies
  • CIS IPC-7711-7721 Rework and Repair of Electronic Assemblies
  • J-STD-001E
  • Validation/Verification Thermal, Optical and Air Calibration for Metcal Advanced Package Rework System: APR-1200-SRS

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School Attended

  • Embry-Riddle Aeronautical University
  • Lewis & Clark State College
  • Columbia Basin Community College

Job Titles Held:

  • Quality Specialist
  • Quality Control Inspector II
  • Rework/Repair Specialist Lead
  • Senior Test Operator/Lead


  • AS
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  • Some College (No Degree)

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