Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Solid experience on Tableau Business Intelligence/Analytics software by creating reports that initiates data driven actions.
  • Database : My SQL, SQL Server 2005, MS Access 2010
  • Business Intelligence/Data Mining : SAS, Tableau, R, Weka, SAP Business Objects (Crystal Reports, Xcelsius, Web Intelligence)
  • Programming Languages : Basic HTML, VB.Net, C#
  • Documentation Tools : MS Office Project, MS Visio, Rational Rose, MS Excel (Vlookup, Data Tables, Pivot Tables)
  • Other Tools : Quality Center, Visual SourceSafe, IIS 7.0, Bridger Insight XG, IBM Websphere MQ
  • Advanced Business Intelligence - Predictive Analytics, Customer Analytics Analyzed dataset using the SEMMA process and came up with the best model to determine whether customers would make a booking on the Expedia site using logistic regression models, association rules, clustering and decision trees from SAS Enterprise Miner.
  • Built and customized various customer analytics models such as NBD, Poisson Regression, and Logistic Regression to fit the existing data.
  • Used the models to make predictions at population level.
  • Business Data Warehousing - ETL Process Implemented the ETL process using SAP BW and designed queries using BEx query designer Analyzed queries using slice, dice, drill-down and roll up features in BEx Analyzer.
  • Created SAP Dashboard Design using Xcelsius and created standardized reports using Crystal Reports.
  • Spreadsheet Modeling - Advanced MS Excel Skills Worked on Optimization Models, Linear Programming & Network Programming Models, Macros (VBA), Simulation techniques, Sensitivity Analysis, Net Present Value (NPV), V-Lookups, Pivot tables, Data formatting, P/L, XNPV, IRR and cash flow DBMS and Project Management - Best Buy Online System Case Study Analyzed the functionality offered by the real time online system of Best Buy, modeled the system using OOAD methodology, analyzed & proposed a new model and transformed the models into detailed design.
Quality Metrics and Reporting Analyst, 02/2015 - Current
Bloom Energy San Jose, CA,
  • Automated the Quality metrics reporting process with Tableau desktop and made the reports available on the intranet.
  • Provided insight to BSA leaders, application owners, process owners and business partners on trends and quality indicators.
  • Identified opportunities for data (metrics) driven process improvements (e.
  • g: through defect analysis, Gartner Productivity Metrics).
  • Assured program/project quality, verified stage gates and reviewed processes and ensured process adoption.
Quality Metrics Analyst Intern, 09/2014 - 12/2014
Boeing Charleston Air Force Base, SC,
  • Developed POCs by building reports and dashboards using Tableau 8.2 to demonstrate quick wins.
  • Ensured end-to-end process quality through measurement, reporting and analysis.
  • Measured and monitored whether all BSA processes (through Plan, Build, and Run) are executed as prescribed.
Business Analyst Intern, 09/2013 - 12/2013
Ericsson Inc City, STATE,
  • Played an active role in internal strategy sessions and market analysis and defined Statement of Work.
  • Customized macros to automate the reporting structure for customer governance meetings.
  • Researched content in support of launching new solutions and services and created Reference Solution, Solution Description and Demo Description documents that are critical to reduce the presales period.
System Engineer, 06/2010 - 06/2012
Infosys Ltd City, , INDIA
  • Developed an application using C# for the client, American Express to conduct due diligence search and reduce fraud risk by screening customer data without manual intervention.
  • Developed an application to use LexisNexis Web Service and respond to the requesting applications using IBM Websphere MQ.
  • Stored, retrieved, and manipulated data for analysis of system capabilities and requirements using SQL queries.
  • Created UA test plans and conducted SIT and regression testing for successful rollout as a part of Risk Analysis Team.
Master of Science: Information Technology & Management, Expected in December 2014
The University of Texas - Dallas Richardson, TX
Information Technology & Management
Bachelor of Engineering: Computer Science & Engineering, Expected in April 2010
Anna University - Chennai,
Computer Science & Engineering
VB.Net, automate, Business Intelligence, Business Objects, content, Crystal Reports, client, Data Mining, Database, Documentation, due diligence, Basic HTML, IIS 7.0, macros, market analysis, meetings, MS Access, C#, MS Excel, MS Office, My SQL, Pivot Tables, processes, Programming, Quality, Express, quick, Rational Rose, reporting, Risk Analysis, SAP, SAS, Visual SourceSafe, SQL, SQL Server, strategy, Tableau 8.2, Tableau, Tables, Visio, Web Intelligence, IBM Websphere

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  • Anna University

Job Titles Held:

  • Quality Metrics and Reporting Analyst
  • Quality Metrics Analyst Intern
  • Business Analyst Intern
  • System Engineer


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  • Bachelor of Engineering

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