quality engineering intern resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Results-oriented individual polished in developing quality improvement plans and monitoring employee performance to cultivate adherence to company standards. Focused and driven with aptitude for process improvement. Dedicated to going above and beyond to mitigate risk and improve quality.

(References Available Upon Request)

  • Strong Communication
  • Teamwork
  • Adaptability
  • Complex Problem Solving
  • Creativity
  • Work Ethic
  • Interpersonal Relations
  • Attention to Detail
Work History
06/2019 to Current Quality/Engineering Intern Almstead Tree And Shrub Care | North Haledon, NJ,
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Supported quality team members during corrective action updates.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Facilitated rotary die cutting process improvements, decreasing overall errors in production.
  • Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
  • Coordinated with quality control staff to complete inspections.
  • Collaborated with on-site directors, operations managers and supervisors on engineering projects.
  • Designed, prototyped and tested innovations to manufacturing systems.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
05/2020 to 09/2020 Lawn Care Specialist Superior Landscape Management | City, STATE,
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Identified and removed poison ivy, kudzu and other invasive plants using proper methods.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
  • Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Used trimmers and chainsaws for grounds maintenance, to clear brush and for tree removal.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Answered questions and addressed concerns from customers rapidly and professionally.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
01/2019 to 05/2019 New Car Detailer Holz Motors Inc. | City, STATE,
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Reported any customer-oriented issues immediately to New Car Manager and Salesman for swift assistance and resolution.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Washed cars and trucks daily for Chevrolet auto dealership.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
06/2018 to 12/2018 Master Sandwich Artist Jimmy John's | City, STATE,
  • Efficiently and expeditiously prepared sandwiches and other menu items for guests.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assisted guests, including offering personable greetings and taking orders.
  • Cleaned food preparation areas, tools and equipment.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Maintained clean, sanitized and well-organized food preparation zones.
06/2016 to 05/2018 Senior Sandwich Artist Cousins Subs | City, STATE,
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared ingredients for menu items.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Practiced proper safety and sanitation standards.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Trained and assisted new kitchen staff members.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Cooked all menu items according to specified instructions.
  • Handled portion control activities according to specified instructions provided by chef.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Grilled meats and poultry to customer specifications.
Expected in to to No Degree | Construction Management University Of Wisconsin - Platteville, Platteville, WI GPA:
  • Member of the Tau Kappa Epsilon Fraternity
Expected in 06/2019 to to High School Diploma | Franklin High School, Franklin, WI GPA:
  • Coursework in Engineering, Mathematics and Advanced Literacy Comprehension
  • Graduated with 3.650 GPA
  • Member of Ecology Club

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Resume Overview

School Attended

  • University Of Wisconsin - Platteville
  • Franklin High School

Job Titles Held:

  • Quality/Engineering Intern
  • Lawn Care Specialist
  • New Car Detailer
  • Master Sandwich Artist
  • Senior Sandwich Artist


  • No Degree
  • High School Diploma

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