Quality Control Manager resume example with 16 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Career Overview

Highly talented and accomplished professional with the proven ability

to gather requirements, resolve issues and design effective solutions.


Linux (Ubuntu, Fedora, Red Hat, etc), Windows XP, 7, 8, 2012 Server, DOS, Solaris, MAC OS FTP, SSH, LAN, WAN, TCP/IP

Software: Libre Office, Google Docs, VirtualBox, VMWare, NetBeans, Eclipse, Sublime Text, Apache Notepad++, VI, Gedit, VIM, BlueFish, Komodo Edit, PSPad

Hardware Systems: Supermicro, Dell, HP, SUN

Programming Languages: Python, PHP/Perl/CGI, Java, Java Script, C/C++, MySQL

Technical Skills
Operating Systems: Linux (Ubuntu, Fedora, Red Hat,
Work Experience
02/2013 to 09/2014
Quality Control Manager Honeywell Merriam, KS,
  • responsible for inspection of all company manufactured products, ensure products meets custom order specification, design and implemented several process improvements.
  • Provide management, development, and training of the QC team Perform troubleshooting analysis of servers, workstations and associated systems Developed new quality standards for better quality performance and reliability.
  • Run scripts on customer systems to ensure proper functionality.
  • Initiated the development of the first As-Built procedure for future quality control.
  • Install/Upgrade numerous company computer systems Saved company money by reducing fixed spending and variable overhead spending through a variety of cost-improvement initiatives through better utilization of resources.
02/2011 to 02/2013
Support Technician Canon Solutions America Seattle, WA,
  • Provided technical support to clients through email and phone support in the areas of system configurations/setup, product functionality, and bugs/enhancements and resolving queries.
  • Interacted with the engineers and clients to understand the exact nature of various system errors.
  • Monitored and troubleshoot system performance, server and user related problems.
  • Ran remote scripts for client company support and performing remote system administration tasks to ensure proper functionality Kept customers informed of how and when problems were resolved.
  • Participated in additional follow up, testing, and troubleshooting of client systems.
1998 to 05/2010
Senior Module Technician Micron City, STATE,
  • Tested new module designs for functionality using various types of lab equipment (i.e.
  • Oscilloscope, digital multimeters, function generators, soldering iron, and various memory module testers); setup Linux/Windows servers for memory testing.
  • Identified problems in the CTC test code and corrected accordingly to resolve errors.
  • Learned newer methods of programming that are peculiar to the project needs.
  • Coded the CTC Tester and conducted test runs and validate expected ones.
  • Coordinated with engineers and other programmers on developments and integration.
  • Web-related Development (Built and currently maintain several websites).
Education and Training
Expected in
Select One:
- , WA
Expected in
Associate of Arts:
ITT Technical Institute - Spokane, WA

A.A.S. Electronics Engineering

Expected in
B.A.S: Electronics Engineering
ITT Technical Institute - Boise, ID

B.A.S. Electronics Engineering

Expected in
Select One:
O’Reilly School of Technology - , WA



analytical skills, Apache, C, C++, Strong communication skills, Hardware, CTC, client, clients, Dell, DOS, Eclipse, Edit, email, FTP, phone support, HP, Java, Java Script, LAN, Languages, Linux, MAC OS, managing, memory, money, Office, Windows, Windows XP, multimeters, MySQL, Networking, Notepad, Operating Systems, Oscilloscope, Perl/CGI, PHP, Programming, Project management, Python, quality, quality control, Red Hat, Research, servers, scripts, Solaris, soldering, Sound, specification, SSH, SUN, System Administration, TCP/IP, technical support, Time management, troubleshoot, troubleshooting, Upgrade, VI, WAN, websites

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Resume Overview

School Attended

  • ITT Technical Institute
  • ITT Technical Institute
  • O’Reilly School of Technology

Job Titles Held:

  • Quality Control Manager
  • Support Technician
  • Senior Module Technician


  • Select One
  • Associate of Arts
  • B.A.S
  • Select One

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