Well-Regarded Quality Control Profession skilled in developing protocols to positively impact manufacturing quality. Practiced at completing exhaustive tests of incoming materials, components and finished products. Proven experience within Citrus Industry performing direct hands-on work in QA and QC functions with strong familiarity of general practices.
Skills
Quality Control Processes & Verification
Regulatory Compliance & Corrective Action
Active Listening & Customer Service
Pressure Performer & Problem Resolution
MS Office: Word, Excel, Email, iPhone, & Skype
Decision making & Critical Thinking
Commitment & Good Character
Relationship Development & Teamwork
Report writing & documentation
Work History
01/2016 to 03/2020
Quality Control InspectorParty City – Bloomington, IN,
Evaluate product's and packed cartons to ensure compliance with county, state, federal, client, and company specifications
Monitor grade changes, per company requests, and generate QC report's detailing quality of product, relevant observations and defect percentage
Communicate with grade supervisor and manager about quality issues, such as products that are out of grade & issues that need to be resolved to bring products in line with requirements
Performed maintenance and calibration of testing equipment
Assess department operations adherence to GMP's, Workplace Health and Safety Codes to meet Industry Standards
12/2013 to 03/2020
Agricultural and Standards Inspector Aide Mori – Boston, MA,
Conduct field surveys and inspection's in areas applicable to Agricultural Commissioner/ Sealer's Department. Including fruit, pest and disease control, pesticide safety, quality control of packaged commodities
Prepare maps, route books for conducting survey and detection work
Conduct studies on annual crop statistics and participate in statistical sampling surveys
Prepare reports and correspondence
With attention to detail: Maintain records and files
Resolved conflicts and negotiated mutually beneficial agreement between parties
Increased customer satisfaction by following protocol in cutting a sample of each packed size of citrus, to ascertain the amount of freeze damaged sections are within county guidelines
Complete analytical tests per specification: Citric acid, brix, ratio, flavor, and color on all in-bound and out-bound tankers, and batches
Pre-operational and in process audits being aware of CCP's, and documentation required. Reporting any Food Safety violation's to supervisor, this includes taking Hygiena swabs
Responsible for CCP#3 (Tanker Inspection) review of documentation and secondary check on compliance with JPA Guidelines
Input all data into CitrOS /Sage with speed and accuracy
12/2002 to 03/2010
Quality Control TechnicianVisalia Citrus Packing Group – City, STATE,
Performed a thorough inspection of incoming product's to verify quality, size structure, major defects & estimate percent green fruit in the load. Documenting observations and sampling results into the Harvest QC Report, this reduced inaccuracies and provided management with a powerful decision making tool
Determine product compliance by selecting a representative sample using appropriate standards from the county, state, federal, client, and company guidelines
Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process
Conducted investigations into questionable test results
Coordinated between grade supervisor, manager, and shipping department; providing Korean and Australian Export Program updates and review our plan of action for the up-coming week
Audit operation's adherence to GMP's, Workplace Health & Safety Regulations to meet industry standards, and fully align with operational goals
Analyze inventory using FIFO system to increase shelf life and improve sales. Order re-pack's when necessary
Completed supporting documentation files for programs, including QC forms, equipment logbooks and export programs rules and regulations
Performed maintenance and calibration on testing equipment
Identified and secured relationships with key buyers, boosting annual revenue more than 600K
Quickly became a trusted assistant to the packing house manager & field department, which earned a reputation for maintaining a positive attitude and producing high quality work
Commended for expertly managing the Korean and Australian Export Programs
Placed a call to the grower, inviting them to come watch their fruit being processed, This was wildely accepted and increased to inform grower retention
Education
Expected in 1985
Associate of Science: Science-Based College of the Sequoias - Visalia, CA GPA:
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