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qc associate contractor resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Self-motivated, compassionate and dedicated Pharmacist with over 4 years of experience in QC and over 2.5 years of experience in QA department. Adept at effectively collaborating with internal and external stakeholders to ensure timely achievement of multiple projects.
  • Hardworking, reliable and results focused professional with strong communication, time management and organizational skills. Possesses solid multitasking, excellent problem solving and decision making skills.
Skills
  • Demonstrated ability to work with keen attention to details
  • Ability to meet deadlines
  • Superior leadership skills
  • Quick learner and dependable with the ability to work well under pressure
  • Professionalism and teamwork
  • MS Office and Google sheets
Experience
QC Associate (Contractor), 02/2021 - 10/2022
Publix Super Markets Kingsland, GA,
  • Performed maintenance, calibration and trouble shooting of laboratory instruments (HPLC, GC, UV Spectrophotometer etc.).
  • Reviewed and revised SOPs, analytical methods and related documents to keep them current.
  • Planned and executed analytical activities, and reviewed analytical data generated on different analytical techniques for completeness and adequacy.
  • Analyzed and documented the results of analysis, and prepared the reports as per the protocol and guidelines.
  • Supported the execution of method qualification, method development, analytical improvement projects, and validation of analytical methods and instruments in collaboration with the Analytical Technology/Development group.
  • Authored action excursions, CAPAs, laboratory exceptions, investigation protocols and investigation reports.
  • Reported OOS results and any other issues to the management and participated in issue resolution such as associated laboratory investigations, reported instrument issues and assisted with troubleshooting.
  • Supervised and assisted staff members to ensure that the project deadlines and performance standards are met.
Pharmacy Manager, 06/2015 - 01/2021
Arrowhead Products Los Alamitos, CA,
  • Ensured that the prescribed therapy is safe, effective and indicated; collaborated with physicians and other healthcare professionals to resolve any drug therapy problems and to maximize benefits to patients by keeping them in a circle of care.
  • Built solid customer relationships, delivered exceptional service and made a difference in the community by effectively counseling patients on prescription and non-prescription medications while maintaining patient confidentiality at all encounters.
  • Initiated medication therapy, adapted and extended the prescriptions, ordered the laboratory tests and followed up with patients with appropriate interventions.
  • Promoted health and well-being of patients by administering influenza and COVID-19 vaccines as well as other injectable medications when appropriate and communicated them with other healthcare professionals as per provincial guidelines.
  • Helped many staff members in their personal and professional development by providing regular feedbacks and delegating tasks appropriate for their development.
Account Manager, 09/2010 - 12/2013
Apex Systems Bluefield, VA,
  • Assisted in training, coaching and mentoring of customer service representatives and led by example by meeting or exceeding all the targets in all the periods.
  • Promoted as a senior customer service representative within a year and half and then as an Account Manager because of excellent customer service skills, demonstrated leadership qualities and great record helping other associates in their development.
  • Led a team of 12 customer service representatives, identified areas of improvement for each team member and helped them improve their performance which lead to improvement in team stats by 30% in just 4 weeks.
  • Oversaw multiple business accounts, communicated with clients via phone and worked diligently to meet and exceed performance goals.
QC Associate I, 01/2009 - 12/2009
Ankit Pharmaceuticals City, STATE,
  • Assisted in performing QC data review for batch record in-process and final QC.
  • Reviewed analytical records and any supporting documentation to ensure compliance with policies and procedures.
  • Ensured all the drug products are tested in accordance with highest standards of Good Manufacturing Practice (GMP), ICH guidelines, and according to regulatory guidelines, laws and Standard Operating Procedures (SOPs).
  • Participated in maintenance and calibration of analytical instruments within the quality control laboratories and Collaborated with other departments (QA, CMC, Manufacturing, etc.) on studies, investigations, and problem-solving.
Education and Training
Bachelor of Science: Pharmacy, Expected in 06/2008
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L.B.Rao Institute of Pharmaceutical Edu.& Research - Khambhat, Gujarat, India,
GPA:
Status -

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Resume Overview

School Attended

  • L.B.Rao Institute of Pharmaceutical Edu.& Research

Job Titles Held:

  • QC Associate (Contractor)
  • Pharmacy Manager
  • Account Manager
  • QC Associate I

Degrees

  • Bachelor of Science

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