Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
|
|
Experience
06/2020 to 10/2021
Pull Team Mather Pumps – Vancouver, WA,
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
04/2017 to 05/2019
Sales Associate/Stocker Associate Wisenbaker Builder Services – Dallas, TX,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Negotiated and closed deals with minimal oversight.
- Worked with fellow sales team members to achieve group targets.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Acted as point of contact for internal and external customers across departments.
05/2015 to 12/2015
Warehouse Worker LSI Staffing Solutions – City, STATE,
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Recognized defective material and reported issues to management.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Staged and sorted multiple types of products for loading.
- Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
- Tagged unmarked merchandise with item number.
02/2014 to 09/2014
Front Desk Receptionist Homewood Suite By Hilton Hotels – City, STATE,
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Responded to inquiries and room requests made online, by phone or email.
- Signed for packages, recorded all deliveries and distributed to personnel.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
- Input customer data into reservation software and made immediate updates to reflect room changes.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
- Scheduled meetings and meeting rooms for internal personnel, partners and clients.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Managed customer complaints and rectified issues to complete satisfaction.
- Processed payments and updated accounts to reflect balance changes.
- Pulled and organized requested documentation.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Maintained front office cleanliness and organized supplies to increase task productivity.
- Determined needs of visitors and provided information or solutions.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Communicated with outside offices to obtain records and transfer files for customer needs.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Entered data in registration software to keep records of customer information.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Sorted and distributed business correspondence to correct department or staff member.
- Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
- Made travel arrangements and reservations.
- Trained 2 employees on registration software and answered employee technological questions.
Education and Training
Expected in 05/2011
Associate of Arts: English
Donnelly Colleve - Kansas City, KS,
Donnelly Colleve - Kansas City, KS,
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- Donnelly Colleve
Job Titles Held:
- Pull Team
- Sales Associate/Stocker Associate
- Warehouse Worker
- Front Desk Receptionist
Degrees
- Associate of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
