public affairs officer resume example with 4+ years of experience

Jessica Claire
What can Claire do for you?
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Accomplished and awarded Air Force Public Affairs Officer with a current Top Secret/SCI clearance offering expertise in leadership, marketing campaign strategy, brand management, account administration, and Windows operating systems. Driven office modernization advocate dedicated to achieving improved team performance with customized applications for increasing day-to-day productivity, creating digital information databases, and authoring troubleshooting guidance to develop staff computer literacy.

  • Coordinated promotion of 20th anniversary event attended by senior leaders, community stakeholders, and media. Prepared 4-Star and 2-Star generals for interviews and escorted media to secure locations, ensuring timely event coverage live on social media and in over 20 local, national and web publications.
  • Planned, designed, and produced custom software applications for office digital transformation. Delivered task tracking, personnel tracking, and document generation applications in exclusive Palantir Foundry platform saving over 120 work hours per year and reduced training requirements.
  • Developed emergency contact and information collaboration software on classified and unclassified networks in Palantir Foundry. Created user-friendly live data application interfaces that encouraged digital literacy and established unprecedented digital record continuity for 20-member team.
  • Organizational Development
  • Spokesperson Experience
  • Promotional Campaigns
  • Incident Response
  • Content Creation
  • Palantir Software Customization
  • Training Materials Development
  • Hardware and Software Repair
  • Customer Service Support
  • Technical Troubleshooting
Work Experience
09/2020 to Current
Public Affairs Officer New York University Brooklyn, NY,
  • Supported senior leader's homeland defense advocacy goals by planning and executing marketing strategies promoting organization operations and objectives.
  • Planned and executed targeted social media campaigns to raise mission awareness.
  • Communicated with local, national, and international media to address queries quickly.
  • Produced customized personnel, task, and record keeping systems on Microsoft SharePoint and Palantir.
  • Developed, implemented, and maintained public affairs training, procedures, purchase requests, plans, and records.
09/2020 to 01/2022
Social Media Manager Commonwealth Financial San Diego, CA,
  • Strategized and executed two seasons of the Department of Defense's largest outreach program, NORAD Tracks Santa, social media campaigns across Facebook, Twitter, Instagram and Youtube.
  • Conducted over 30 radio, television, and podcast interviews to promote the program with national and international outlets including a feature on CBNC's Squawk Box.
  • Published over 400 graphics feeding a robust social media schedule reaching over 33 million accounts and increased account followers by 600,000.
09/2018 to 09/2020
Media Operations Chief 20th Fighter Wing, Shaw Air Force Base City, STATE,
  • Supervised and coordinated work of journalists, video producers, social media managers, and customer service staff driving military public affairs mission.
  • Organized training objectives to ensure staff maintained qualification during COVID-19 pandemic.
  • Led organization website update ensuring digital accessibility met Americans with Disability Act.
Education and Training
Expected in 03/2019 to to
Certificate of Completion: Public Affairs Qualification
Defense Information School - Fort George G Meade, MD,
Expected in 11/2017 to to
United Stairs Air Force: Officer Training School
Air University - Montgomery, AL
Expected in 12/2015 to to
Bachelor's of Science: Mass Communication/Media
Southern Illinois University Edwardsville - Edwardsville, IL,

Johnetta Haley Scholarship Recipient


Google IT Support Certificate and Badge: June 2023

System Administration and IT Infrastructure Services

Operating Systems and You: Becoming a Power User

IT Security: Defense against the digital dark arts

The Bits and Bytes of Computer Networking

Technical Support Fundamentals

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Resume Overview

School Attended

  • Defense Information School
  • Air University
  • Southern Illinois University Edwardsville

Job Titles Held:

  • Public Affairs Officer
  • Social Media Manager
  • Media Operations Chief


  • Certificate of Completion
  • United Stairs Air Force
  • Bachelor's of Science

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