PT Leasing Consultant Resume Example
Experienced leasing consultant with over 5 years of experience in Brookfield Properties. Excellent reputation for resolving problems and improving customer satisfaction.
Proactive FedEx manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Committed and hardworking Store Manager with 6 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
- Staff Supervision
- Goals and Performance
- Product and Service Sales
- Scheduling
- Budgeting
- Local market conditions
- Fair housing policies
- Business processes and procedures
- Property tours and inspections
- Cash Handling
- Cash Register Operation
- Key Performance Indicators (KPIs)
Noblesville , IN10/2020 - Current
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in Yardi.
- Marketed property to local businesses through collateral, emails and phone calls.
- Helped clients find leases to suit all kinds of needs such as handicapped access, pet-friendly locations and one-story configurations.
Gurnee , IL11/2019 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Supervised and evaluated staff of 5 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Rock Hill , SC02/2017 - 11/2019
- Kept meticulous records of all correspondence between management and tenants.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in Yardi.
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Verified tenant incomes and other information before accepting lease applications, working closely with leasing to maintain accuracy.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Helped clients find leases to suit all kinds of needs such as handicapped access, pet-friendly locations and one-story configurations.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
City , STATE07/2015 - 01/2017
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of brand representatives.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed inventory control, cash control and store opening and closing procedures.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Reviewed and resolved differences between accounting information and cash drawer.
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Resume Overview
School Attended
- King George High School
Job Titles Held:
- PT Leasing Consultant
- Assistant Store Manager
- Leasing Consultant
- Store Manager
Degrees
- High School Diploma
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