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PSR Resume Example

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PSR
Professional Summary

Versatile Job Title offering Number years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for Number-member staff.

Friendly Receptionist with Number-year background in Type settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Friendly Cashier offering more than Number years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused Job Title with top-notch teamwork and interpersonal communication skills. Boosted communication with local Type immigrants by learning conversational Language.

Skills
  • Multi-Line Telephone Systems
  • Conflict Resolution
  • Customer/Client relations
  • Organization skills
  • Time management
  • Telephone skills
  • Stocking and Replenishing
  • Identification Checks
  • Cash Drawer Management
  • Merchandise Restocking
  • ID Verification
  • Maintaining Store Appearance
  • Credit card processing
  • Customer assistance
  • Cash balancing
  • Money handling
  • Cash register skills
  • Payment accepting
  • Good telephone etiquette
  • Customer and Client Relations
  • Memorization and Recall
  • Professional demeanor
  • Scheduling
  • Performance improvement
  • Verbal and written communication
  • Liquor Law Compliance
  • Drawer Management
  • Bagging and Packaging
  • Cash Register Operation
  • Refund Handling
  • Refunds and exchanges
  • Cash register operations
  • Payment collection
  • Question responses
  • Customer direction
  • Cleanliness
  • Friendly demeanor
Work History
September 2017-February 2020PSR | Family Medical Clinic | Meridian, MS
  • Operated multi-line telephone system to independently handle over 50 calls each day.
  • Corresponded with clients through email, telephone or postal mail.
  • Resolved customer problems and complaints.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered and quickly redirected up to Number calls per Timeframe.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
September 2015-September 2017PSR | Rush Medical Group | Livingston , AL
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Assisted over Number customers via phone each Timeframe.
  • Balanced Job title availability, customer schedules and maximum load levels when scheduling appointments.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Scheduled and confirmed appointments and meetings for Job Title.
  • Kept records in Software to maintain Type data by entering and updating information.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered Number incoming calls daily to resolve Type and Type issues and schedule appointments.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Resolved customer problems and complaints by Action.
January 2014-February 2015Cashier | Dollar General | Lauderdale, MS
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
Education
October 2012GEDNortheast High School, Meridian,Ms
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Resume Overview

Companies Worked For:

  • Family Medical Clinic
  • Rush Medical Group
  • Dollar General

School Attended

  • Northeast High School

Job Titles Held:

  • PSR
  • Cashier

Degrees

  • GED

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